Jaime Coles
Perth,WA
Summary
Dedicated and driven UWA Psychology student who thrives on meeting challenging goals. Uses divergent thinking to solve complex problems. Years of expertise in customer service and mentoring, paired with an education in Psychology have resulted in a trusted advisor and expert in human relations. Authoritative and clear public speaker with an enthusiastic style and insightful approach. A hard worker with a client-centered approach who goes the extra mile to achieve success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wellbeing Peer
University Of Western Australia
2024.01 - Current
- Provided empathetic support to university students, including alcohol, sleep, and mental health interventions.
- Applied principles of Mental Health First Aid to struggling students through regular check-ups, ensuring positive progression towards better overall health.
- Provided expert resources for students needing additional support, catering assistance towards their personal needs.
Seminar Leader
Elevate Education
2023.11 - Current
- Achieved consistently high evaluation scores from attendees due to extensive preparation efforts combined with engaging presentation styles.
- Collaborated with event organizers to tailor seminar content for optimal audience engagement and knowledge retention.
- Conducted post-seminar evaluations to measure success rates and identify opportunities for improvement in future sessions.
Retail Customer Service Associate
Rebel Sport
2021.07 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
- Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
Education
Bachelor of Psychology - Psychology
University of Western Australia
Perth, WA11.2024
Skills
- Customer Service
- Mental Health First Aid
- Teamwork Optimization
- Money Handling
- Multicultural Sensitivity
- Empathy Development
- Retail Merchandising
- Statistical Analysis
- Client Consulting
- Leadership
Certification
- Licensed Mental Health First Aider - 2024
Timeline
Wellbeing Peer
University Of Western Australia
2024.01 - Current
Seminar Leader
Elevate Education
2023.11 - Current
Retail Customer Service Associate
Rebel Sport
2021.07 - Current
Bachelor of Psychology - Psychology
University of Western Australia
- Licensed Mental Health First Aider - 2024
Similar Profiles
Mobasshira TasnimMobasshira Tasnim
Research Assistant at University of Western AustraliaResearch Assistant at University of Western Australia
Tian Ying LauTian Ying Lau
Volunteer at University Of Western AustraliaVolunteer at University Of Western Australia
Muhammad Wajih Ur RehmanMuhammad Wajih Ur Rehman
Volunteer at University Of Western AustraliaVolunteer at University Of Western Australia