Jaime Ditton
Carindale
Summary
Dynamic retail supervisor with a proven track record at Woolworths, excelling in staff training and inventory control. Enhanced customer satisfaction through process improvements, reducing wait times by 20%. Skilled in task delegation and employee motivation, fostering a high-performing team dedicated to operational excellence and superior service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Woolworths Online and Front End
11.2022 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Mentored team members, fostering skill development and enhancing overall performance.
- Implemented process improvements that streamlined front-end service delivery and reduced wait times.
- Coordinated training sessions for new employees to promote adherence to company policies and procedures.
- Monitored inventory levels, ensuring optimal stock availability for seamless customer transactions.
- Collaborated with management to develop operational strategies that enhanced store efficiency and profitability.
Team Member
City Beach Distribution Centre
06.2022 - 11.2022
- Operated warehouse machinery to efficiently sort and distribute products.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in inventory management by accurately tracking stock levels and product locations.
- Participated in safety training sessions to uphold workplace safety standards.
- Mentored new team members on standard operating procedures and equipment use.
Education
Bachelor of Primary Education - Bachelor of Primary Education
Queensland University of Technology
Brisbane, QLD07-2029
Diploma of Business - Business
Axelerate
Brisbane, QLD09-2024
Skills
- Task delegation
- Inventory control
- Store organization
- Staff training and development
- Customer service management
- Scheduling and timekeeping
- Employee motivation
- Goal setting and achievement
- Cash handling oversight
- Technology proficiency
Certification
Diploma of Business
Had a first aid certificate that recently expired, more than happy to redo.
Working towards getting a Blue card aswell
Timeline
Retail Supervisor
Woolworths Online and Front End
11.2022 - Current
Team Member
City Beach Distribution Centre
06.2022 - 11.2022
Bachelor of Primary Education - Bachelor of Primary Education
Queensland University of Technology
Diploma of Business - Business
Axelerate
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