JAIMEE CLAY
Berriedale,Australia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Manager
TV Direct
Glenorchy
05.2024 - 05.2025
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Answered questions about store policies and addressed customer concerns.
Food and Beverage Attendant
Vantage Group (derwent Tavern)
Hobart, TAS
07.2023 - 11.2023
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
- Educated customers about responsible gambling practices, fostering positive experiences while mitigating potential risks.
Senior Hairstylist
Sirenity Hair (previously Sharnesky Hair Studio)
Moonah, TAS
05.2012 - 07.2023
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
- Collaborated with a diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences.
Retail Assistant
Supre'
Hobart, TAS
02.2009 - 12.2010
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
Certificate III In Hairdressing -
TasTAFE
TAS2014
Ogilvie High School
New Town, TAS2010
Skills
- Visual merchandising
- Fast learner
- Teamwork and collaboration
- Excellent Customer service
- Great at problem resolution
Certification
- Certificate III in hairdressing
- Rsa
- Rsg
- Keno writer & keno senior writer
Timeline
Retail Manager
TV Direct
05.2024 - 05.2025
Food and Beverage Attendant
Vantage Group (derwent Tavern)
07.2023 - 11.2023
Senior Hairstylist
Sirenity Hair (previously Sharnesky Hair Studio)
05.2012 - 07.2023
Retail Assistant
Supre'
02.2009 - 12.2010
Certificate III In Hairdressing -
TasTAFE
Ogilvie High School