Jake Kiso
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Facilities Support Officer
NT Government - Top End Health
07.2023 - 04.2025
- Coordinated with contractors to arrange services and repairs to be completed for any updating/damage in staff accommodation.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility and accommodation satisfaction.
- Ordered, maintained and distributed supplies and inventory.
- Maintained staff accommodation grounds, including light housecleaning.
- Responsible for raising Purchase Requisites to obtain Purchase Orders for goods and services, including fleet fuel cards.
- Liaising with local mechanic for services and repairs on fleet vehicles.
- Transported staff to and from airport to accommodation.
- Transported medication from charter flights to health clinics and return, including time-sensitive medication like vaccines.
- Transported health clinic stores/medication from Sea Swift to health clinics and patient homes.
- Light removalist - Ordered, collected and delivered home appliances and furniture for staff accommodation from local hardware store and Harvey Norman Darwin.
Front of House - Cafe Worker
Cafe Ruhe
12.2022 - 06.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained facility upkeeping of exterior including gardening.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Safely transported high value kitchen equipment.
- Resupplied store with collecting and unloading of palleted stock.
- Customer service in Cafe and Wholesale.
Food Delivery Driver
Uber Eats
02.2021 - 11.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Storeman
Cairns Hardware
07.2008 - 01.2010
- Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
- Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
- Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
- Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
- Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
Car Cleaner
Cairns Car Wash Cafe
08.2006 - 11.2007
- Managed time effectively to complete assigned tasks quickly while maintaining high-quality results for each vehicle cleaned.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Wiped down and polished interior and exterior surfaces.
- Followed safety guidelines for cleaning vehicles and equipment.
- Maintained high customer service at all times.
Education
No Degree -
St Augustine's College
Cairns, QLDSkills
- Multitasking Abilities
- Attention to detail
- Time management
- Reliability
- Customer service
- Organizational skills
Timeline
Facilities Support Officer
NT Government - Top End Health
07.2023 - 04.2025
Front of House - Cafe Worker
Cafe Ruhe
12.2022 - 06.2023
Food Delivery Driver
Uber Eats
02.2021 - 11.2022
Storeman
Cairns Hardware
07.2008 - 01.2010
Car Cleaner
Cairns Car Wash Cafe
08.2006 - 11.2007
No Degree -
St Augustine's College
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