Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jake Short

Pottsville,NSW

Summary

Competent, customer focused professional with 11 years’ customer service experience and 10 years plumbing experience. A client focused individual who excels in building collaborative working relationships with clients, staff and stakeholders and can work autonomously to a high level. I use strongly developed organisational, decision making, problem solving, communication and listening skills to provide customers with high quality service, make effective and efficient high quality decisions. Willing and motivated to undertake any required training, motivated to learn new skills and looking for an opportunity to utilise my skills to make a positive contribution to the company.

Overview

15
15
years of professional experience

Work History

Tradesman Plumber

Fantastic plumbing
Byron Bay
05.2024 - Current
  • Quoting and billing
  • Working individually and as a team
  • Coordinating with clients including: start times for jobs, presenting options to clients for choosing PC items, quoting and final payments
  • Organisation of materials for jobs and restocking of work van
  • All maintenance works including residential and commercial
  • Gas works

Tradesman Plumber/ Lead Hand

Alphaflow Plumbing
09.2023 - 04.2024
  • works including: renovations, maintenance, water jets, drainage, sewer camera, gas installs and new builds
  • working independently
  • training and overseeing apprentice
  • organising materials for jobs
  • Ensuring jobs are completed to a high standard and on time
  • communicating with builders and other trades
  • communicating with clients to meet their needs
  • reading plans and completing any necessary paperwork

Tradesman Plumber/ Lead Hand

Rolla Plumbing
02.2021 - 09.2023
  • Working independently
  • Overseeing site works
  • Training and supervising apprentices
  • Reading site plans, Communicating with site supervisors and clients
  • Installation of new build residential homes
  • Organising materials and tools for works
  • Ensuring jobs are completed to a high quality and meet completion dates

Tradesman Plumber

Masterline Carpentry and Construction
11.2019 - 12.2020
  • Working independently
  • Communicating with clients and other trades to ensure the job runs smoothly, efficiently and according to the plans
  • Provide clients with a variety of knowledge about plan layouts, PC items, guttering systems, drainage systems etc.
  • Organise materials and any required tools
  • Install plumbing for residential homes, mainly bathroom renovations

Tradesman Plumber

NH Cummings and Sons Plumbing
08.2016 - 11.2017
  • Work together with clients to construct an outline of the job requirement and plan jobs accordingly
  • Liaise with clients for the duration of the process, Sourcing, ordering and organising required materials and tools for a variety of jobs
  • Undertake appropriate paperwork and ensure that it is filed and up to date
  • Organise and communicate with other trades involved in specific projects to ensure everyone is working efficiently and effectively
  • Install plumbing in new commercial and residential construction and remodels
  • Undertake hard manual labor involved with projects including jackhammering, concreting and trench digging
  • Fit, repair and/or replace hot/cold water systems, gas systems, sewage lines and other water systems for homes and commercial sites

Apprentice Plumber

Master Plumbers
02.2012 - 07.2016
  • Followed instructions and directions from direct supervisor and shadow senior staff on jobs to observe and learn new skills
  • Also participated in supervision, Complied with relevant WHS and legislation, completed induction training and Occupational health and safety training
  • Operate workshop/worksite equipment and power tools in line with user and safety standards
  • maintain, handle and correctly store plumbing supplies/materials
  • Attended all TAFE lessons and other educational activities

Store Man (school Based Traineeship)

Reece Plumbing Australia
02.2010 - 12.2011
  • Completed tasks efficiently and timely both independently and as part of a larger work team
  • Received orders, inputted stock in the computer data system and organised in storage. Undertook regular inventory of new and existing stock
  • Answered telephone calls from customers, manufacturers and suppliers and provided them with relevant information, advice and support

Education

Certificate 4 in Plumbing, Gas Fitting and Drainage -

Tafe NSW
11.2017

Certificate 3 in Plumbing, Gas Fitting and Drainage -

Tafe NSW
12.2014

Warehousing and Logistics Certificate -

Reece Plumbing
12.2011

Completion of Year/Grade 11 -

St Francis Xavier Collage Hamilton
12.2011

Skills

  • Outstanding organisational and time management skills: Excellent ability to multitask a number of different projects simultaneously; pay attention to details and prioritise my time to carry out tasks efficiently and effectively
  • Excellent written and oral communication skills: High level ability to actively listen, and effectively facilitate communication; as well as a strong ability to write clearly and professionally Demonstrated verbal communication skills through liaising and planning with clients, manufacturers, suppliers and other stakeholders Written communication skills demonstrated through efficient and professional completion of relevant project paperwork
  • Collaborative teamwork skills: Possess a strong commitment to team environment dynamics, work well with others and autonomously Demonstrated through assisting other team members with their workload, working efficiently and effectively with other trades, mentoring new staff and working together with clients and other stakeholders

References

Scott Morgan

mobile: 0436599365

email: Scott@alphaflowplumbing.com.au

Mathew Hern 

mobile: 0476870095

Timeline

Tradesman Plumber

Fantastic plumbing
05.2024 - Current

Tradesman Plumber/ Lead Hand

Alphaflow Plumbing
09.2023 - 04.2024

Tradesman Plumber/ Lead Hand

Rolla Plumbing
02.2021 - 09.2023

Tradesman Plumber

Masterline Carpentry and Construction
11.2019 - 12.2020

Tradesman Plumber

NH Cummings and Sons Plumbing
08.2016 - 11.2017

Apprentice Plumber

Master Plumbers
02.2012 - 07.2016

Store Man (school Based Traineeship)

Reece Plumbing Australia
02.2010 - 12.2011

Certificate 4 in Plumbing, Gas Fitting and Drainage -

Tafe NSW

Certificate 3 in Plumbing, Gas Fitting and Drainage -

Tafe NSW

Warehousing and Logistics Certificate -

Reece Plumbing

Completion of Year/Grade 11 -

St Francis Xavier Collage Hamilton

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