Jalen O'Grady
Vermont
Summary
I have a great love and diverse knowledge of the cosmetics industry and it's heritage. Experienced with leadership and management in dynamic settings. Utilised strategic projection and planning, paired with excellent communication to enhance team performance. Prepared to put my business coursework into effect.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bar Attendant
ALH Hotels
04.2021 - Current
- Successfully collaborated with other staff members to provide seamless service during high-volume periods with up to 300 customers in a sitting.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Team Supervisor
ALH Hotels
07.2023 - 02.2024
- Facilitated strong relationships between our team of 30-40 staff and management leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Crew Member
McDonald's
06.2019 - 04.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency, especially while understaffed.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Bachelor of Business - Marketing
Monash University
Caulfield, VIC11-2025
Skills
- Social Media Writing
- Customer service
- Social Media Marketing
- Inventory management
- Employee Training
- Team Building
Certification
- Responsible Service of Alcohol License - Over 3 years
Timeline
Team Supervisor
ALH Hotels
07.2023 - 02.2024
Bar Attendant
ALH Hotels
04.2021 - Current
Crew Member
McDonald's
06.2019 - 04.2021
Bachelor of Business - Marketing
Monash University
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