Jamelia Rose Jabbour
Sydney
Summary
I am a motivated individual with extensive experience in retail sales. This is proven through my track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. In addition to this, I am able to adapt to a stressful and high-pressure environment through utilising my communication and interpersonal skills. I am a hardworking candidate with a background in healthcare and a comprehensive understanding of nursing principles and practices as I am currently a student at the University of Technology Sydney, studying a Bachelor of Nursing degree. By pursuing this opportunity, I aspire to expand my understanding and engagement within the healthcare community, fostering continuous growth and development in my professional journey.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant In Training
Sydney Local Health District
11.2024 - Current
- Used effective communication skills when interacting with diverse populations within the healthcare setting.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Provided customized care according to individual health plan.
- Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
Retail Sales Associate
OshKosh B'gosh
05.2024 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- worked at other brands owned by the company such as Sunseeker and Adventure Megastore.
Retail Sales Assistant
Pandora
10.2023 - Current
- Greeted customers and engaged in conversation to assess needs.
- Handled difficult customer situations calmly and professionally, resolving issues in an efficient manner.
- Provided excellent customer service by efficiently responding to customer inquiries and needs.
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Built relationships with customers in order to increase repeat business opportunities.
- Used effective communication techniques when interacting with customers over the phone or online.
Retail Sales Assistant
Kmart
06.2022 - 04.2023
- Adapted quickly to changing technologies used for point of sale systems or inventory tracking software
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Maintained a clean work environment by organizing merchandise displays and tidying up the sales floor
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Ensured compliance with safety regulations when stocking shelves or using equipment like ladders
- Greeted customers warmly upon entering the store, offering assistance when needed
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment
- Handled difficult customer situations calmly and professionally, resolving issues in an efficient manner
- Provided excellent customer service by efficiently responding to customer inquiries and needs
- Used effective communication techniques when interacting with customers over the phone or online
Retail Sales Assistant
Target
03.2022 - 08.2022
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Maintained a clean work environment by organizing merchandise displays and tidying up the sales floor
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Ensured compliance with safety regulations when stocking shelves or using equipment like ladders
- Greeted customers warmly upon entering the store, offering assistance when needed
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment
- Handled difficult customer situations calmly and professionally, resolving issues in an efficient manner
- Provided excellent customer service by efficiently responding to customer inquiries and needs
Retail Sales Assistant
Target
09.2021 - 01.2022
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Ensured compliance with safety regulations when stocking shelves or using equipment like ladders
- Provided product insights and solution recommendations to deliver what customers needed
- Greeted customers warmly upon entering the store, offering assistance when needed
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment
- Handled difficult customer situations calmly and professionally, resolving issues in an efficient manner
- Cleaned and organized sales floor in accordance with company merchandising standards
- Built relationships with customers in order to increase repeat business opportunities
Restaurant Waiter
Eighteen22
06.2021 - 01.2022
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints.
- Greeted patrons at assigned tables and promptly addressed questions and requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware.
Restaurant Waiter
Iconic
04.2021 - 12.2021
- Adhered to established cash handling procedures at all times when dealing with money
- Maintained assigned tables and surrounding area in a complete state of cleanliness, appearance and readiness
- Enforced compliance with health and safety regulations in the restaurant
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints
- Greeted patrons at assigned tables and promptly addressed questions and requests
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware
Volunteer Worker
Maronites On Mission
01.2023 - 12.2023
- Actively participated in team meetings, offering suggestions for improvement where necessary
- Assisted in preparing meals for distribution according to health and safety standards
- Collaborated with other volunteers to ensure efficient running of the kitchen environment
- Delivered food donations to those in need
Education
BACHELOR OF NURSING -
University of Technology Sydney
Ultimo, Sydney12.2026
Skills
- Active listening
- Organizational skills
- Punctuality
- Self-motivation
- Excellent communication
- Positive attitude
- First Aid and CPR
- Attention to detail
- Time management
- Quick Learner Abilities
Certification
- Drivers Licence
- White Card Certificate
- First Aid HLTAID011 Certificate
- Working with Children Check
- National Police check
languages
- Arabic - Native
Timeline
Certified Nursing Assistant In Training
Sydney Local Health District
11.2024 - Current
Retail Sales Associate
OshKosh B'gosh
05.2024 - 11.2024
Retail Sales Assistant
Pandora
10.2023 - Current
Volunteer Worker
Maronites On Mission
01.2023 - 12.2023
Retail Sales Assistant
Kmart
06.2022 - 04.2023
Retail Sales Assistant
Target
03.2022 - 08.2022
Retail Sales Assistant
Target
09.2021 - 01.2022
Restaurant Waiter
Eighteen22
06.2021 - 01.2022
Restaurant Waiter
Iconic
04.2021 - 12.2021
BACHELOR OF NURSING -
University of Technology Sydney
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