JAMES BAHATI
Southbank,VIC
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Coles Supermarket
Coles Supermarket Fifteenth Street, Mildura VIC
05.2023 - 12.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Packing bags techniques in a fast-pacing environment and delivering great service to customers
- Time management maintained
- Active listening in understanding customer needs and wants
- Problem solving register issues and working as a team
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Utilizing products and food knowledge in detail during checkout processing
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Grocery Team Member
Coles Supermarket
Mildura, VIC
05.2023 - 08.2023
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Assisted in inventory management for optimal product availability and reduced waste.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
Education
Mildura Senior College
Mildura, VIC12.2023
Chaffey Secondary College
Mildura, VIC12.2021
Skills
- Organisational skills
- Teamwork and Helping others
- Writing Skills and Planning & Critical thinking
- Highly responsible and reliable
- Active listening
- Taking Responsibility and Treating Others Respectively
- Great communication
- Cleaning Tidying & keeping things in place
- Positive attitude
- Attention to detail
- Product Merchandising
- Merchandise Restocking
- Guest Services
- Customer Service
- Cash Handling
- Product Knowledge
- Cash Management
- Customer Satisfaction
- Time management
- Patience and composure
Certification
- Certificate of School RIPR Award, 01/01/21
- Certificate Excellence in Art Drawing- Artist, 01/01/17
- Certificate of 100% School Attendance Award, 01/01/21
- Certificate of Award of Attainment Safe@work, 01/01/21
- Student Excellence Award, 01/01/21
- Student Honourable Mention, 01/01/21
- Year 10 Positive Student Award, 01/01/21
- 100% Attendance Award In March, 01/01/21
- Year 10 Graduation Certificate, 01/01/21
- Mildura Senior College 98% Attendance Award, 01/01/23
Languages
English
Kirundi
Hobbies and Interests
- Jogging
- Cooking
- Drawing art
- Playing Sports
- Reading books
- Writing
- Workout
- Meditation
- Editing & Designing
- Studying
- Outdoor activities
Drawing Art, Reading Books and Studying
- Design in creating digital drawings
- Reading Historical and story books throughout the day
- Studying and managing tasks for the upcoming day & week
- Constructing a Routine schedule and completing day-to-day lists
Timeline
Customer Service Cashier
Coles Supermarket
05.2023 - 12.2023
Grocery Team Member
Coles Supermarket
05.2023 - 08.2023
Mildura Senior College
Chaffey Secondary College