James Barr
East Melbourne,VIC
Summary
As a fresh new face to Victoria from the Gold Coast QLD, I am 25 years old seeking employment either part time or full time. I am a hard working ambitious professional with 6 + years of experience in the hospitality industry. I am a team player that can be relied upon to work independently when and if required. I have extensive experience with customer service and floor management.
Overview
6
6
years of professional experience
Work History
Floor Manager
Pink Monkey Bar and Grill
11.2021 - 10.2023
- Duties included looking after a team, hosting, phone calls, making bookings using Open Table, emails, managing a music roster, running food and taking food orders.
- Managed team of 8 employees to maintain smooth-running operations of restaurant floor.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
FOH Member (After Covid)
Blackboard Cafe
09.2020 - 11.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
FOH Team Member
Anchor Inn
07.2017 - 12.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Helped guests at tables when in need of assistance.
Education
Diploma of Film & TV -
Bond University
Robina, QLD01.2022
High School Certificate -
Pacific Coast Christian School
Tweed Heads, NSW11.2015
Skills
- Highly organised and efficient
- Collaboration and teamwork
- Leadership skills
- Adaptability
- Fast learner
- Excellent communication skills
- Department Management
- POS Systems
References
Charlotte Dale, Pink Monkey General Manager, 0434338129
Dan Vlad, Blackboard Owner, 0451995141
Hobbies and Interests
Photography & Videography
Timeline
Floor Manager
Pink Monkey Bar and Grill
11.2021 - 10.2023
FOH Member (After Covid)
Blackboard Cafe
09.2020 - 11.2021
FOH Team Member
Anchor Inn
07.2017 - 12.2019
Diploma of Film & TV -
Bond University
High School Certificate -
Pacific Coast Christian School
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