James Buller
Port Noarlunga,SA
Summary
A positive and versatile professional with over 15 years of experience across diverse work environments, including scientific and technical trade industries, high-volume retail, and disability support.
Combines a proven ability to work in varied teams, with a compassionate and intuitive approach to client/customer care, and rapport building. Leverages 15 years of personal lived experience to provide empathetic and effective support, fostering client independence and well-being. I am a reliable and dedicated person seeking to continue making a positive impact, and to apply my knowledge and skills, while continuing to learn and grow.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Casual support assistant
REACH and RECOVER
Adelaide, SA
02.2025 - Current
- Leverages 15 years of personal lived experience in a support capacity to provide empathetic, and effective client care.
- I help assists with domestic duties, including interior and exterior home maintenance, to ensure a safe, clean, and comfortable living environment.
- Performs routine checks and maintenance on household and mobility equipment.
Duty Manager & Spirit Specialist
Dan Murphy's
Adelaide, Glenunga, SA
10.2018 - 10.2024
- Contributed to the day-to-day management of a 20+ member team in a high-volume liquor retail environment, driving annual gross sales between $16M and $18M annually.
- Daily tasks included high-quality customer service, inventory management and replenishment, product knowledge development for team members and customers, training existing and new staff, processing Langtons for customers, Implementing store promotions and merchandising with a focus on membership growth and working with vendors to facilitate their in-store product tastings.
- Helped run product-focused customer events, including World Whisky Days and specialist spirit tastings, to boost customer engagement and drive sales and customer rapport with the business.
- Awarded the inaugural Customer Champion for excellence in service For South Australia. 2021
Laboratory Technician
CSIRO
Adelaide, Urrbrea, SA
08.2013 - 02.2016
- Completed a nationally recognized Indigenous traineeship program as a member of an R&D team focusing on rootstock resistance in phylloxera and root-knot nematodes at the Wine Innovation Center in Urrbrea.
- Processed, analyzed, and maintained records using the scientific data management system (R) and Microsoft Office Suite.
- Ensured strict adherence to OH&S laboratory policies and protocols while performing biological and technical procedures.
- Carried out fieldwork and maintenance, including the planting and upkeep of several glasshouses (personally) and vineyard plantings (with the team).
Apprentice Electrician
I.T Voice and Data Electrical
Adelaide, SA
01.2010 - 06.2013
- Undertook an electrical apprenticeship with a main focus on installing and maintaining a range of audio-visual, electrical, and data installations across Adelaide, working in commercial, educational institutions and residential environments.
- From working with different trades to complete jobs adapting to challenges that arose to leading installation jobs with team members during the later stages of the apprenticeship, including a full installation of the P.A system for the ATO building in Adelaide being one of the bigger jobs.
Education
Bachelor of Science - Environmental conservation biology
Adelaide University
Certificate III in Laboratory Techniques -
CSIRO Traineeship
Certificate III in Electro-technology Electrician -
O'Halloran Hill TAFE
01.2013
Certificate II in Retail Operations -
Completed Year 12 -
Seaford High School
01.2009
Skills
- Empathetic, courteous and respectful
- Reliable
- High standard of cleanliness and presentation
- Attention to detail
- Problem solving and adaptability
- Effective communication skills
- Practical
- Exceptional customer service
- Team leadership and development
- Varied product knowledge in wine and spirits
- Retail operations and sales growth
- Inventory and stock management
- Health and safety compliance
- Household and equipment maintenance
- Comfortable with high-value products and equipment
Certification
• Responsible Service of Alcohol (RSA)
• First Aid Certificate
• Forklift Licence
• First Aid Certificate
• Forklift Licence
Awards
Winner for South Australia inaugural Dan Murphys customer champion-2021
Timeline
Casual support assistant
REACH and RECOVER
02.2025 - Current
Duty Manager & Spirit Specialist
Dan Murphy's
10.2018 - 10.2024
Laboratory Technician
CSIRO
08.2013 - 02.2016
Apprentice Electrician
I.T Voice and Data Electrical
01.2010 - 06.2013
Bachelor of Science - Environmental conservation biology
Adelaide University
Certificate III in Laboratory Techniques -
CSIRO Traineeship
Certificate III in Electro-technology Electrician -
O'Halloran Hill TAFE
Certificate II in Retail Operations -
Completed Year 12 -
Seaford High School