Summary
Overview
Work History
Education
Skills
Timeline
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James Butler

Kariong,NSW

Summary

Highly experienced sales professional with over 10 years of proven success in achieving sales targets, growing territories, and building strong client relationships. Seeking a new opportunity to drive sales growth and operational efficiency in the automotive industry.

Overview

14
14
years of professional experience

Work History

ACT Sales Manager

Rhino-Rack Australia
08.2014 - Current
  • Managed a network of more than 200 Rhino-Rack distributors throughout Southern New South Wales (NSW) and the Australian Capital Territory (ACT), taking ownership of sales targets and harnessing my skills and expertise to drive year-over-year business growth
  • Orchestrated the generation of annual revenues surpassing $10million, a substantial increase from a $3million baseline in 2014
  • Achieved this expansion by skillfully managing the territory and cultivating pivotal client relationships
  • Executed comprehensive growth strategies by employing advanced sales data analysis techniques and precision forecasting of new products, leveraging my profound expertise in the Australian domestic automotive aftermarket
  • Extensive expertise and hands-on engagement with a wide spectrum of retailers, ranging from independent businesses to industry giants like ARB, TJM, BAPCOR, Repco, and Auto-One
  • Additionally, demonstrate an expansive and profound comprehension of the E-Commerce landscape
  • Collaborating closely with a dynamic senor leadership team, I consistently overhauled distributor territory models to optimize sales performance in a continuously evolving market
  • Designed and presented tailored national training modules for both new and established product lines
  • Integral to my daily responsibilities, I meticulously oversee store displays and inventory management
  • Additionally, I harness the power of pertinent CRM systems not only for precise forecasting but also for the strategic development of core product ranges across diverse markets, locations, and retail outlets.

Northern Territory Sales Manager

Rhino-Rack Australia
02.2013 - 08.2014
  • Achieved a remarkable growth of over 100% in Territory sales within a span of less than 18 months, all while seamlessly managing my ongoing responsibilities in internal sales and customer service
  • My role as a Northern Territory Sales Manager served as my introduction to Territory management within Rhino-Rack
  • I undertook this position concurrently with my responsibilities as a Sales & Customer Service representative
  • The primary emphasis of this role was to elevate brand presence and penetration within the Northern Territory, given its status as an underperforming region
  • Spearheaded the creation and implementation of training modules for existing stores while actively exploring and pursuing new business opportunities
  • Provided leadership to the Marketing team in establishing uniform branding and store displays across both exiting retailers and new business ventures, thereby bolstering brand recognition throughout the entire Territory.

Sales & Customer Service representative

Rhino-Rack
01.2012 - 08.2014
  • Provided technical support to customers, addressing enquiries and resolving technical issues to enhance customer satisfaction
  • Managed escalations, effectively handling and resolving customer complaints and issues, ensuring positive outcomes
  • Efficiently processed customer orders, ensuring timely and accurate delivery of products and services
  • Orchestrated shows and events, representing the company to showcase products and engage with potential clients
  • Conducted comprehensive training sessions, both internally and externally, empowering team members and customers with product knowledge
  • Offered management support by collaborating with leadership to optimize team performance and achieve sales objectives
  • Proactively suggested stock items to meet customer needs and market demands, contributing to sales growth
  • Managed stock returns and warranty claims, ensuring efficient and customer-friendly processes
  • Accurately performed data entry tasks, maintaining up-to-date records and supporting data-driven decision-making.

Assistant Store Manager

MYOB & CRM
01.2012 - 12.2014
  • Roof Rack City - Pymble, Haberfield & Rydalmere locations
  • Retail management
  • People management and rosters
  • Installation/Technical support
  • Inventory management and displays

Administrative Assistant

Allen & Unwin Australia
05.2009 - 12.2011
  • Reception relief
  • Administration & building management
  • Internal and external event management
  • Internal stock and promotional distribution
  • Freight and logistics management
  • Mail outs and data entry
  • Extensive CRM Acumen in multiple programs including:

Education

High School Certificate -

Barker College
2008

Rydon Community College
2002

Certificate IV Business Services (Business Sales) Advanced Excel Training CPR & First Aid training Fire Warden training Duke of Edinburgh Award Bronze Duke of -

Roseville Public School
2002

Skills

  • Hubspot
  • PHOCAS
  • PowerBi
  • Oracle Netsuite
  • 4OPS
  • Exonet

Timeline

ACT Sales Manager

Rhino-Rack Australia
08.2014 - Current

Northern Territory Sales Manager

Rhino-Rack Australia
02.2013 - 08.2014

Sales & Customer Service representative

Rhino-Rack
01.2012 - 08.2014

Assistant Store Manager

MYOB & CRM
01.2012 - 12.2014

Administrative Assistant

Allen & Unwin Australia
05.2009 - 12.2011

High School Certificate -

Barker College

Rydon Community College

Certificate IV Business Services (Business Sales) Advanced Excel Training CPR & First Aid training Fire Warden training Duke of Edinburgh Award Bronze Duke of -

Roseville Public School

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James Butler