Summary
Overview
Work History
Education
Skills
Timeline
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James Langston

Kincumber,NSW

Summary

Reliable and motivated professional with experience in customer service, logistics, and client management. Skilled in manual handling, workplace safety (WHS), and working effectively within a team. Demonstrated ability to communicate clearly with clients and colleagues, resolve issues efficiently, and meet targets under pressure. Experienced in maintaining attention to detail, problem-solving, and supporting team operations. Proven ability to adapt quickly and follow procedures, ensuring smooth operations and compliance.

Overview

9
9
years of professional experience

Work History

Client Service Manager

Australian Lending & Investment Center
Melbourne City
06.2023 - 10.2024
  • Managed the end-to-end client experience from application to loan settlement, ensuring clear communication and timely follow-ups.
  • Collected and reviewed financial documents with high attention to detail to meet lender and compliance requirements.
  • Liaised with banks, lenders, and third parties to coordinate application progress and resolve issues efficiently.
  • Maintained accurate client records and data entry in CRM and loan submission systems.
  • Worked closely with brokers and team members to meet deadlines and deliver a seamless client experience.
  • Demonstrated strong organisational skills by managing multiple client files simultaneously under tight timeframes.

Goods Inwards

Bunnings Warehouse
Wallsend
01.2023 - 05.2023
  • Received and unloaded deliveries using safe manual handling techniques and equipment.
  • Checked incoming goods for accuracy and damage, ensuring materials met quality standards.
  • Worked closely with team members and delivery drivers to coordinate efficient stock movement.
  • Maintained a clean and organized receiving area in line with WHS guidelines.
  • Handled a variety of building materials and tools, developing familiarity with trade products.
  • Followed safety protocols and procedures to ensure a hazard-free work environment.

Store Manager

Avoca Beach Seafoods
Avoca Beach
04.2016 - 12.2022
  • Adhered to company policies, procedures, and WHS laws to ensure a safe working environment.
  • Worked effectively in a team environment, supporting team goals and clear communication.
  • Took initiative in assisting with staff training and process improvements.
  • Demonstrated reliability by consistently meeting daily targets and maintaining productivity.
  • Resolved issues calmly and responsibly while maintaining a professional image.

Education

Some College (No Degree) -

National WHS General Construction Induction
05-2025

Certificate IV - Finance and Mortgage Broking

Tafe NSW
01.2023

High School ATAR -

Kincumber High School
Kincumber, NSW
01.2020

Skills

  • WHS compliance
  • Teamwork
  • Communication
  • Time management
  • Reliability
  • Attention to detail

Timeline

Client Service Manager

Australian Lending & Investment Center
06.2023 - 10.2024

Goods Inwards

Bunnings Warehouse
01.2023 - 05.2023

Store Manager

Avoca Beach Seafoods
04.2016 - 12.2022

Some College (No Degree) -

National WHS General Construction Induction

Certificate IV - Finance and Mortgage Broking

Tafe NSW

High School ATAR -

Kincumber High School

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James Langston