A driven student with experience as a detail-oriented Processing Officer in a professional environment. Proactive and communicative learner with a developed aptitude for building rapport quickly and identifying process improvements to drive quality, accuracy and efficiency.
Overview
6
6
years of professional experience
Work History
Home Loans Processing Officer
St. George Bank
4-16 Montgomery St, Kogarah NSW 2217
05.2021 - 05.2024
Managed high-volume, high-value financial transactions daily to the sum of $5 million - $25 million, ensuring accurate and timely processing of funds for mortgage services.
Played a key role in problem solution, serving as a point of escalation for complex and on-going enquiries by employing strong analytical skills to address and rectify transactional discrepancies.
Effectively liaised with internal teams, brokers, lenders and solicitors in order to enhance customer satisfaction and operational efficiency.
Leveraged advanced banking software and financial tools to execute transactions, monitor fund movements, and generate reports.
Home Lending Advocate ( Mortgage Processing ) at Apex Systems For Huntington National BankHome Lending Advocate ( Mortgage Processing ) at Apex Systems For Huntington National Bank