- Being a husband and father to my beautiful family
- Chasing birdies on the golf course
- Cooking for others
- The health and fitness of mind and body Mine and others
- Reading and Podcasts
- Listening to coaches, leaders, and others
- Learning, showing up, and getting better
James Meredith
Sales
Blackburn South,VIC
Summary
I am a relationships specialist. My entire career across three industries (hospitality, allied health, health sales) was fostered from a desire to serve others. Empathy has always been the backbone of my approach to leadership, leading teams and supporting the values of the companies I have worked for. Including my own.
My recent position as Head of Sales at Found—Space saw growth across the org through strategic sales process optimisation and effective team leadership. Proficient in HubSpot CRM, I excel in client relationship management and have consistently exceeded sales targets, fostering a supportive environment that encourages collaboration and innovation.
Overview
26
26
years of professional experience
Work History
Head of Sales
Found—Space
06.2021 - Current
- Development and implementation of new sales process and strategies to increase sales and improve customer journey.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Streamlined and scaled all phone communications by implementing Aircall.
- Developed and implemented CRM proposal system Pandadoc.
- Managed key B2B accounts effectively, ensuring onboarding, ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Provided leadership, guidance and direction to team across the business.
Sales
Found—Space
10.2018 - 06.2021
- Regularly maintained a 40% plus conversation rate.
- Over 1000 units and $7,000,000 in revenue.
- Development and implementation of B2B strategy leading to increased commercial sales revenue by consistently meeting and exceeding sales targets.
- Coordinated with IT department to upgrade telecom measures, safeguarding company data by implementing Aircall.
Soft Tissue Therapist
Absolute Health & Performance
04.2016 - 10.2018
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
High Performance Manager
Melbourne Ice Hockey Club
01.2010 - 08.2016
- Implementing high-performance training programs for players across mens, women's, and junior levels, including strength and conditioning, physio, and recovery programs.
- Hiring of trainers, physios, strength and conditioning coaches.
- Utilizing data and technology to analyze game performance, player metrics, and training outcomes to provide feedback to players and coaches.
- Working with coaches, medical staff, and other support personnel to ensure a cohesive and supportive environment for athletes.
- Fostering a positive and performance-driven culture within the program, promoting athlete well-being.
Company Director
Fluid Health Management Systems
05.2007 - 11.2017
- Founder and Company Director at Port Melbourne and Kew East clinics. Managed staff training and facilitation of group clinical development. Head of marketing and brand development. Senior Remedial Therapist and head of company functional movement, and strength and conditioning programs.
- Drove growth and innovation by fostering a culture of creativity, collaboration, and continuous improvement.
- Reduced operational costs by negotiating contracts with vendors and suppliers.
- Improved client retention rates by implementing targeted client service initiatives.
Gym Instructor/Master Personal Trainer
Yarra Lesuire Centres
02.2003 - 10.2006
- Implemented comprehensive fitness assessments and gym programs for new members at RRC, CLC, and FLC.
- Partnered with other wellness professionals, physios, massage therapists, to provide holistic support for clients pursuing healthier lifestyles.
- Promoted health and wellness initiatives within the community through the Three Towers Project and active participation in local events and workshops.
Assistant Hotel Manager
Australian Leisure & Hospitality
08.1999 - 09.2004
- Opening team and assistant manager in two flagship ALH hotels in Melbourne.
- Team hiring, training and development.
- Daily shift management of staff, security, kitchens, front of house, accommodation, accounts.
- Daily cash handling management and accounting
- Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
- Coordinated events and conferences, ensuring smooth execution of all logistical aspects.
- Stock inventory management.
Education
Bachelor of Arts - History
Monash University
Clayton, VICAdvanced Diploma Myotherapy (MIMT)
Melbourne, VIC01-2005
Skills
- Team leadership
- Strong interpersonal skills
- Sales process optimization
- Business growth strategy
- Long-term strategic planning
- Client relationship management
- Objective and key result tracking
- Critical thinker in problem resolution
- Strong business acumen
Interests
Timeline
Head of Sales
Found—Space
06.2021 - Current
Sales
Found—Space
10.2018 - 06.2021
Soft Tissue Therapist
Absolute Health & Performance
04.2016 - 10.2018
High Performance Manager
Melbourne Ice Hockey Club
01.2010 - 08.2016
Company Director
Fluid Health Management Systems
05.2007 - 11.2017
Gym Instructor/Master Personal Trainer
Yarra Lesuire Centres
02.2003 - 10.2006
Assistant Hotel Manager
Australian Leisure & Hospitality
08.1999 - 09.2004
Bachelor of Arts - History
Monash University
Advanced Diploma Myotherapy (MIMT)
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