James Pillidge

• Developed a comprehensive communications strategy by identifying key messages and audiences, resulting in increased brand awareness and stakeholder engagement.
• Implemented data-driven decision-making to optimize strategic planning processes, enhancing overall business performance.
• Collaborated with cross-functional teams to establish company-wide objectives, aligning strategic initiatives for increased efficiency and effectiveness.
• Enhanced change management processes by implementing effective communication strategies and stakeholder engagement techniques.
• Streamlined organizational restructuring efforts for smoother transitions, utilizing deep understanding of business needs and employee concerns.

• Assisted with special events and programs.
• Participated in volunteer orientations and training sessions to learn about organisational changes and mission updates.
• Represented organisation positively and professionally while providing community with much-needed services.
• Facilitated community outreach to expand participation and support.

• Enhanced policy implementation by conducting thorough research and analysis on various issues.
• Developed clear communication materials to convey complex policy concepts to diverse audiences.
• Contributed to the formulation of strategic policies by providing expert advice and information to decision makers.
• Collaborated with stakeholders to gather valuable input, ensuring policies were well-informed and comprehensive.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Implementing new processing with the Suppressed team to ensure privacy protection and streamlining of the application process.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Exceeded goals through effective task prioritisation and great work ethic.

• Dealing with difficult clients on complex issues which resulted in implementation of improved client service processes
• Trained facility managers on company policy and procedure for similar performance throughout cluster.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
• Achieved improvements for clients by designing optimal wellness plans and organising schedules to promote consistency.
• Drove client retention, managing daily classes and individual sessions.
• Served as point of reference for fitness expertise within club.

Early discharge due to medical discharge.