James Saddington
Gordon
Summary
Established Account Executive at Brookvale Insurance Brokers PTY LTD with a strong focus on client relationship building and account management. Utilized knowledge of insurance products and communication skills to meet sales targets and improve client satisfaction. Experienced in claims management, with a dedication to efficiency and teamwork. Skilled in customer service and problem-solving, with the ability to handle multiple projects simultaneously with a high degree of accuracy and a commitment to excellent customer service.
Overview
5
5
years of professional experience
Work History
Account Executive
Brookvale Insurance Brokers PTY LTD
11.2020 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Specialising in Small Medium Businesses products (SME)
- Streamlined internal processes by implementing time-saving technology tools that improved efficiency in managing client accounts.
Stablehand/Trackwork Jockey
Gwenda Markwell Racing
12.2019 - 11.2020
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
- Provided consistent high-quality care to horses by diligently monitoring their physical condition throughout daily interactions.
Stablehand
Brad Widdup Racing Pty Ltd
05.2019 - 05.2019
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
- Provided consistent high-quality care to horses by diligently monitoring their physical condition throughout daily interactions.
- Enhanced horse care by implementing efficient grooming and feeding routines.
Education
ASIC RG146 Tier 1, Insurance Broking - Insurance Broking
GoldSeal
Sydney12.2023
ASIC RG146 Tier 2, Insurance - Insurance
GoldSeal
Sydney, NSW10.2021
Certificate III - Racing (Trackwork Rider), Horse Racing
TAFE NSW
Sydney, NSW2020
Explorer Cadetship Program - Horse Racing
Richmond TAFE
Richmond, NSW2020
High School Diploma -
St. Pius X College
Chatswood, NSW09.2018
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Written and verbal communication
- Customer Service
- New business opportunities
- Insurance product knowledge
- Risk Management
- Claims Management
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Critical Thinking
- Organizational Skills
- Client needs analysis
- Insurance Policy Sales
Hobbies
- Formula 1 sim racing
- Robotics and Computer building
- Coding
- Programming
Timeline
Account Executive
Brookvale Insurance Brokers PTY LTD
11.2020 - Current
Stablehand/Trackwork Jockey
Gwenda Markwell Racing
12.2019 - 11.2020
Stablehand
Brad Widdup Racing Pty Ltd
05.2019 - 05.2019
ASIC RG146 Tier 1, Insurance Broking - Insurance Broking
GoldSeal
ASIC RG146 Tier 2, Insurance - Insurance
GoldSeal
Certificate III - Racing (Trackwork Rider), Horse Racing
TAFE NSW
Explorer Cadetship Program - Horse Racing
Richmond TAFE
High School Diploma -
St. Pius X College
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