Jamie D'Argent

A managed services provider located in Melbourne's South East, working with many not for profit's as well as small to medium organisation predominantly in Victoria. My focus was to develop the business forward with larger clients as the team grows. Focusing in the area of Managed Services, telecommunications, cyber security and Cloud solutions.

• Distributor relationships
• Product relationships
• Certifications in products areas
• Bring new business
• Presentations
• Competitor analysis
• Market Research
• Bring product/ solutions to market
• Receive and Conduct Training
• Travel

A cyber security awareness training solution provider located in Melbourne, Victoria offering a white-label training platform specialising in education around Cyber Security, this includes training videos, phishing simulations and business assessments. Primarily focused on MSP and MSSP channels, converting leads and strengthening channel relationships.

• Partner management
• Channel Partner Growth
• Presentations
• Tradeshows
• Strong knowledge of breach and cyber threats
• Contract agreement creation and negotiation
• Competitor analysis
• Communication at all levels of the business
• System matter expert
• Sales workshops
• Travel

Led a change of market direction, from direct business to a partner (MSP, MSSP & Alliances) only direction which leads to tripling the number of partners and doubling the number of user seats.

Kiandra IT was a managed services provider (MSPs) based in the Melbourne CBD; they provided services to SME companies across Victoria. Kiandra provided services like many MSPs as well as Cyber Security services and Software development. In 2019 Kiandra was broken apart with the MSP side of the company sold to Nexon while the software part still operates today as Kiandra.

• Hunter role looking for new clients
• Own the tender process
• Build and design proposals
• Present and explain proposals
• Present findings of security assessments
• Demonstrate software solutions
• Work with presales on solutions
• Assist clients with compliance

Hitting 110% of target for FY2019 ($850k quota)

Fusion5 is a private company out of New Zealand with an Australian office offering a full range of digital innovation solutions, applications, consulting services, development, cloud and managed services as well as first-class support services for business.

• Bring a product to market
• Growing company footprint autonomously across Australia
• A system matter expert for ApprovalPlus (P2P solution)
• Create marketing material
• Conduct presentations, webinars & education direct to client
• Competitor analysis
• Contract negotiation
• Tender responses

An international technology company based out of Portsmouth New Hampshire, providing applications into the ERP markets - utilising a software platform across multiple operating systems and ERPs to provide Document Process Automation, Document Archiving and Document output solutions.

The Partner Manager's responsibility is to deepen and strengthen the partner network.

• Create and execute sales plans
• Partner on-boarding
• Relationships at C-Level
• Competitor analysis
• Create battle cards to overcome customer objections
• Customer and partner presentations
• Tenders
• Trade show demonstrations
• Reporting to the managing director of APAC
• Promoted to this position
• Increased the number of of new clients 4-fold in 3 years
• Consistently strengthening new revenue channel
• Presidents club 2014-16 with 120% of quota

Managed a portfolio of key accounts, ensuring high levels of customer satisfaction and retention. This role also involved new business through outbound campaigns.

• Responsible for southern region customers (WA, SA, TAS and VIC)
• Converting leads
• Relationships at C level
• Travel
• Host product knowledge workshops
• Competitive knowledge
• Report to the APAC Sales Manager
• Strengthened relationship skills
• Strong conversion from lead to sales
• Took lead at trade shows

Devised and delivered technical presentations explaining options to customers and prospective customers with a new product. Focused on partners that deliver services for Dynamics NAV and AX ERP to enhance delivery output and automation.

• Training Staff/partners
• Build presentations
• Assist with tenders
• Customer presentations
• Trade show demonstrations
• Travel national/ international
• Competitive knowledge

Generated leads and focused on valuable business opportunities to bring in new company revenue and improve bottom line profit.

• Develop and execute Sales plans
• Cold calls
• Progress marketing leads
• Attend trade shows
• Presentations to customers
• Develop proposals
• Reporting to the sales manager
• Develop my communications skills
• Presentations
• Strengthen written skills
• Travel (VIC and SA)

Deployed a toolset application across mainframes and windows servers to enhance output automation.

• Training Staff/partners
• Troubleshooting problems remotely and onsite
• Provide sales assistance
• Knowledge of Create!form Create!print products
• Network troubleshooting