Jamie Garrett
Batemans Bay,NSW
Summary
Attentive Customer Service Representative, achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player, providing exceptional customer service through active listening and problem solving.
Overview
18
18
years of professional experience
Work History
Customer Service
Woolworths Group
03.2007 - Current
- Developed a deep understanding of customer service principles and customer service best practices.
- Utilized customer feedback to improve customer service.
- Operated register to provide great customer service.
- Provided excellent customer service while meeting challenging time goals.
- Administration work: answering phones, data input, money orders, safe counting, pay processing.
Childcare Assistant
Sunnykids
05.2017 - 08.2019
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Monitored children's progress and identified areas of improvement.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
- Promoted learning and social development through structured and unstructured playtime.
Education
Year 12 -
Bega High School
Bega, NSW12.2011
Skills
- Customer Service
- Data entry
- Money Handling
Availability
Tuesday, Thursday, Friday 9-3 (longer if needed)
Availability will change in 2025 to Monday to Friday
References
Amanda Munday 0477 672 552
Mitchell Burgess 0435 353 761
Timeline
Childcare Assistant
Sunnykids
05.2017 - 08.2019
Customer Service
Woolworths Group
03.2007 - Current
Year 12 -
Bega High School
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