Jamie Ingram
Gladstone,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tobacconist
Urban Tobacconist
Gladstone , QLD
02.2025 - Current
- Managed inventory of tobacco products and ensured proper storage conditions.
- Coordinated with suppliers to maintain adequate stock levels and timely deliveries.
- Trained staff on tobacco product handling and compliance with regulations.
- Oversaw daily operations to ensure adherence to safety and quality standards.
- Monitored sales trends to identify opportunities for product placement improvements.
- Performed daily cash management duties such as reconciling tills at end of shift or day's business operations.
- Reported any suspicious activity related to underage purchasing attempts or illegal activities.
- Provided customer service related to tobacco product inquiries, including information on availability and pricing.
- Trained new employees on the proper handling and selling of tobacco products.
Administrator
QCUniversity
Rockhampton , QLD
05.2022 - 10.2024
- Managed administrative tasks to support academic departments and faculty needs.
- Coordinated scheduling and logistics for events and meetings across campus.
- Assisted in maintaining accurate records and databases for student information.
- Communicated effectively with staff, students, and external partners daily.
- Organized documentation and files to ensure easy access and retrieval of information.
- Created and maintained comprehensive documentation for internal processes and procedures.
- Edited and reviewed documents for clarity, accuracy, and consistency.
- Maintained up-to-date records of all changes made to existing documents.
Head Barista
Gus coffee
Rockhampton , QLD
06.2020 - 06.2023
- Led team in daily coffee preparation and service operations.
- Trained new baristas on equipment use and customer service techniques.
- Managed inventory levels and ordered supplies to meet demand.
- Ensured compliance with health and safety standards in the café.
- Oversaw maintenance of coffee brewing equipment and tools.
- Trained new baristas on proper preparation techniques for various coffee drinks.
- Maintained knowledge of current menu items, ingredients, preparations methods, prices, promotions.
- Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
- Inspected coffee grounds for freshness and replaced them as needed throughout the day.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Operations Team Member
Bunnings warehouse
Rockhampton , QLD
08.2016 - 06.2020
- Operated equipment for stocking and organizing products in the warehouse.
- Assisted customers in locating items and provided product information.
- Maintained a clean and safe working environment following safety protocols.
- Collaborated with team members to ensure efficient inventory management.
- Conducted regular stock checks to monitor product availability and quality.
- Utilized warehouse management systems for tracking incoming and outgoing stock.
- Supported merchandising efforts by arranging displays according to company guidelines.
- Participated in meetings with senior management staff regarding upcoming projects.
Education
High School -
Emmaus College
Rockhampton 04-2023
Skills
- Inventory management
- Supplier coordination
- Cash management
- Customer service
- Staff training
- Sales analysis
- Document organization
- Event coordination
- Time management
- Team leadership
- Effective communication
- Attention to detail
- Planning
- Multitasking
- Computer skills
- Good Telephone Etiquette
Languages
English
First Language
Certification
- Working with children blue card
References
References available upon request.
Timeline
Tobacconist
Urban Tobacconist
02.2025 - Current
Administrator
QCUniversity
05.2022 - 10.2024
Head Barista
Gus coffee
06.2020 - 06.2023
Operations Team Member
Bunnings warehouse
08.2016 - 06.2020
High School -
Emmaus College