- Watching Movies and TV Shows
- Team Sports
- Gym Workouts
Jamie Kopp
Keilor
Summary
Adept at elevating customer experiences, my tenure at Kmart Australia honed my expertise in customer service and cash handling, significantly boosting return visits. By fostering teamwork and leveraging problem-solving skills, I played a pivotal role in streamlining operations and enhancing satisfaction. My approach not only improved efficiency but also cultivated a loyal customer base.
Overview
3
3
years of professional experience
Work History
Team Member
Kmart Australia
07.2022 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Developed strong relationships with regular customers which increased return visits.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Education
Bachelor of Civil Engineering - Engineering
LaTrobe University
Melbourne, VIC12-2030
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Leadership qualities
- Product knowledge
- Training and mentoring
- Active listening
- Conflict resolution
Interests
Timeline
Team Member
Kmart Australia
07.2022 - Current
Bachelor of Civil Engineering - Engineering
LaTrobe University
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