Jamie Le
Elizabeth Hills,NSW
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Gym and Pool Receptionist
Mounties Group
12.2022 - Current
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained close contact with customers to provide updates on issues or service requests.
- Confirmed appointments, communicated with clients, and updated client records.
- Operated multi-line telephone system to answer and direct high volume of calls as well as maintaining incoming emails.
Swim Instructor
Mounties Group
12.2022 - Current
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Mentored and trained new swim instructors on best practices.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Developed and implemented lesson plans based on individual student needs.
Crew Trainer
McDonalds
01.2019 - 12.2022
- Worked in a team environment and trained new employees
- Leadership Role
Employee
Superbuys Warehouse
01.2018 - 12.2021
- Customer Service
- Packing
Employee
Anytime Fitness
01.2020 - 12.2020
- Work independently
- Customer service
Education
Bachelor of Flexible Engineering (honours) - Civil Engineering
University of Technology Sydney
Ultimo, NSW10.2026
Good Samaritan Catholic College
01.2022
Skills
- Fast learner
- Good communication skills
- Able to work well with others or in a team setting
- Independent
- Reliable
- Able to problem solve
- File Management
- Scheduling
- Data Entry
- Customer and Client Relations
Awards
Academic Commendation Award, Excellence in Sports Award, Swimming Age Champion Award
Timeline
Gym and Pool Receptionist
Mounties Group
12.2022 - Current
Swim Instructor
Mounties Group
12.2022 - Current
Employee
Anytime Fitness
01.2020 - 12.2020
Crew Trainer
McDonalds
01.2019 - 12.2022
Employee
Superbuys Warehouse
01.2018 - 12.2021
Bachelor of Flexible Engineering (honours) - Civil Engineering
University of Technology Sydney
Good Samaritan Catholic College
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