Jamie Wan
NSW
Summary
Driven professional with a robust background in retail, notably at Republic Boutique, where I excelled in evaluating customer needs and boosting sales through strategic marketing and seasonal promotions. Skilled in fashion retail management and adept at fostering customer relationships, I significantly enhanced retail performance, demonstrating a keen ability to meet and exceed sales objectives.
Overview
9
9
years of professional experience
Work History
Retail
Republic Boutique
06.2022 - Current
- Evaluated retail customers' product needs and promoted appropriate store products.
- Boosted retail sales by developing and executing comprehensive marketing strategies.
- Coordinated seasonal promotions in alignment with corporate objectives, boosting sales during key retail periods.
Customer Service
Sharetea DC Chinatown
02.2022 - 07.2022
- Provided exceptional customer service, resolving client inquiries quickly and professionally.
- Achieved consistent customer service excellence, maintaining positive attitude under pressure.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Implemented new quality assurance and customer service standards.
Customer Service Cashier
D&h Asian Mart
11.2019 - 10.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service
Sharetea Chatswood
04.2018 - 12.2019
Customer Service Cashier
Kentucky Fried Chicken
08.2015 - 12.2016
Education
Bachelor Of Design In Architecture -
University of Technology Sydney
Sydney, NSWSkills
- Retail services
- Firearms Retail
- Retail sales professional
- Retail Floor Stocking
- Fashion Retail Management
- Fashion Retail
Timeline
Retail
Republic Boutique
06.2022 - Current
Customer Service
Sharetea DC Chinatown
02.2022 - 07.2022
Customer Service Cashier
D&h Asian Mart
11.2019 - 10.2020
Customer Service
Sharetea Chatswood
04.2018 - 12.2019
Customer Service Cashier
Kentucky Fried Chicken
08.2015 - 12.2016
Bachelor Of Design In Architecture -
University of Technology Sydney
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