Summary
Overview
Work History
Education
Skills
Timeline
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Janait A

Janait A

Sydney,NSW

Summary

Experienced luxury sales and beauty specialist possessing extensive experience working with leading brands in cosmetic beauty, skincare, and pharmaceutical industries. With comprehensive understanding of customer needs and sales strategies for client base growth and retention and a track record of building client relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

1
1
year of professional experience

Work History

Beauty Ambassador

Parfums Christian Dior
04.2024 - 05.2024
  • Team ambassador for launch of the Miss Dior perfume pop-up event.
  • Provided exceptional customer service, educating clients about the Miss Dior fragrance line.
  • Ensured a memorable and luxurious experience for all clients.
  • Organised and set up the pop-up space, maintaining a visually appealing environment.
  • Enhanced customer satisfaction by providing personalised beauty consultations and product recommendations.
  • Assisted customers with fragrance selection based on preferences, resulting in increased satisfaction and sales.
  • Enhanced customer satisfaction by streamlining communication channels and implementing efficient CRM tools.
  • Consistent VIP client sign up and registrations.


Beauty Consultant

CHANEL
10.2023 - 02.2024
  • Increased VIP sign-ups to clientele data base by 20%
  • Achieved a 30% rise in repeat purchases among VIP clients
  • Exceeded sales targets with a 45% increase in high-end makeup and skincare sales
  • Boosted conversion rate through expert product knowledge and cross selling through all departments
  • Enhanced customer experience with fragrance consulting
  • Elevated gift wrapping presentation led to a 90% increase in positive feedback
  • Represented Chanel's brand and values through personal grooming and punctuality
  • Actively participated in training and keeping up with industry trends.

Beauty Consultant

MECCA BRANDS
  • Demonstrated exceptional customer service by providing in-depth knowledge demonstrations, skin consultations and makeup applications
  • Utilised makeup & complexion matching techniques and offered product samples, excelling in upselling and recommendations, resulting in increased purchase value
  • Maintained the store's appearance and ensured shelves/ gondola's were consistently well stocked to meet customer demands, cleaned and maintained product testers ensuring they are sanitised for use
  • Actively upheld the company image and upheld its core values
  • Met store KPI's and targets through enhanced customer consultations
  • Cross selling and up selling across all departments, fragrance, skin and cosmetics.

Beauty Advisor / Makeup Artist

PRICELINE
  • Prioritised customer satisfaction as a beauty advisor and makeup artist
  • Provided samples and makeup matching, ensuring a pleasant shopping experience
  • Assisted customers in finding suitable skin regimens
  • Maintained stock, store appearance, and supported the sales team with customer queries.

Education

TAFE NSW

Skills

  • Makeup Artistry
  • Etiquette
  • Consultations
  • Expertise in fragrance, skin & cosmetic industries
  • Professional gift wrapping and presentation
  • Expert colour & complexion matching in cosmetics
  • VIP clientele data base registration & sign-ups marketing
  • Client Engagement
  • Brand representation
  • Upselling strategies
  • Hygiene and Cleanliness
  • Products knowledge
  • Product Demonstrations

Timeline

Beauty Ambassador

Parfums Christian Dior
04.2024 - 05.2024

Beauty Consultant

CHANEL
10.2023 - 02.2024

Beauty Consultant

MECCA BRANDS

Beauty Advisor / Makeup Artist

PRICELINE

TAFE NSW

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Janait A