Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Janani Munasinghe

Magill,SA

Summary

Dynamic IT professional with a strong background in software development and project management at Gunawardana Hardware and Steel Center. Proven ability to enhance customer service through technology and foster team collaboration. Skilled in technical documentation and problem-solving, consistently delivering optimized solutions in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Cleaner

QuayClean
Adelaide, SA
08.2023 - Current
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Transported trash bags to designated disposal areas.
  • Emptied trash cans and replaced liners as needed.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

Associate IT Manager

Gunawardana Hardware and Steel Center
Colombo
09.2018 - 01.2023
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Worked closely with vendors to negotiate contracts and select appropriate products or services.
  • Implemented strategies for improving customer service levels through enhanced use of technology.
  • Trained staff members on various aspects of computer usage and software applications.

Associate Software Engineer

CFT Ceylon
Colombo
09.2017 - 08.2018
  • Collaborated with other teams to ensure successful deployment of products.
  • Participated in design meetings, code reviews, and sprint planning sessions.
  • Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
  • Analyzed code and corrected errors to optimize output.

Implant Trainee

Independent Television Network (ITN)
Colombo
10.2015 - 12.2016
  • Maintained positive working relationships with fellow staff and management.
  • Developed project proposals for IT systems.
  • Provided support to existing staff on various tasks and duties.
  • Worked alongside senior team members to learn related job tasks and roles.
  • Maintained positive working relationship with fellow staff and management.

Education

Master of Science - Information Technology

Kaplan Business School
Adelaide, SA
10-2025

Bachelor of Science - Software Engineering

University of Plymouth
United Kingdom
06-2017

Skills

  • Technical documentation
  • Project management
  • Customer service
  • Team collaboration
  • Problem solving
  • Microsoft Office Suites
  • Software development
  • Machine learning
  • Verbal and written communication
  • Multitasking and organization
  • Professional appearance

Reference

  • Achini Nonis (Accountant), Jeffries Group, aan@jeffries.com.au, 0452 105 18080
  • Romesh Fernando (Customer relationship officer), Bendigo Bank, romesh.fernando@bendigoadelaide.com.au, 0452 456 021, 1300 236 344

Timeline

Cleaner

QuayClean
08.2023 - Current

Associate IT Manager

Gunawardana Hardware and Steel Center
09.2018 - 01.2023

Associate Software Engineer

CFT Ceylon
09.2017 - 08.2018

Implant Trainee

Independent Television Network (ITN)
10.2015 - 12.2016

Master of Science - Information Technology

Kaplan Business School

Bachelor of Science - Software Engineering

University of Plymouth

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Janani Munasinghe