Jandira Da Rosa Machado
Penrith,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented, and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Michael Kors
02.2022 - 05.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Sales Assistant
Fossil Group
11.2021 - 02.2022
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
Associate of Applied Science - Counselling
Tafe
Wetherill Park, NSW07.2025
High School Diploma -
Escola Secundaria Amadora
Lisboa,Portugal06.2019
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Processing payments
- Customer Needs Assessment
- Friendly and Helpful
- Relationship Building
- Store Organization
- Store Opening and Closing
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Sales Assistant
Michael Kors
02.2022 - 05.2024
Sales Assistant
Fossil Group
11.2021 - 02.2022
Associate of Applied Science - Counselling
Tafe
High School Diploma -
Escola Secundaria Amadora