Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Jane Kapernick

Gin Gin,QLD

Summary

During 2 years at Cornetts Supa Iga, I have acquired skills in both the Delicatessen and on Registers. Serving customers being the main part of both departments. I performed tasks such as serving customers high value items such as smokes and delicatessen products, cleaning, preparation of lunches and orders and the calculation of money at the end of a shift.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delicatessen Assistant

Cornetts Supa IGA
08.2024 - Current
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided excellent customer support by addressing concerns or complaints with professionalism and empathy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Efficiently sliced meats and cheeses to desired thickness for individual customer requests.
  • Mastered use of various equipment such as meat slicers, scales, and wrapping machines for efficient service delivery.

Retail Assistant

Cornetts Supa IGA
08.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed efficient cash register operations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Veterinary Volunteer

Bronson Veterinary Clinic
11.2022 - 11.2022
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Developed strong relationships with clients, ensuring trust and confidence in their pet''s care while at the clinic.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odours.
  • Enhanced animal care by assisting veterinarians with routine examinations and procedures.
  • Positioned animals for diagnostic imaging such as x-rays and scans.

Education

High School Diploma -

Gin Gin State High School
Gin Gin, QLD
11-2024

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • POS system operation
  • Cash handling accuracy
  • Flexible schedule availability
  • Pricing adjustments
  • Cleaning and sanitizing
  • Food preparations
  • Food safety
  • Safe food handling

Certification

  • High School Graduation Certificate

Interests

  • Animals, marine and land based as well as caring for them
  • Music and enjoying the little things
  • Friends
  • Nature
  • Cooking



Timeline

Delicatessen Assistant

Cornetts Supa IGA
08.2024 - Current

Veterinary Volunteer

Bronson Veterinary Clinic
11.2022 - 11.2022

Retail Assistant

Cornetts Supa IGA
08.2022 - Current
  • High School Graduation Certificate

High School Diploma -

Gin Gin State High School
Jane Kapernick