Janice Brady
Rye
Summary
high service standards. Adept at working collaboratively within team to meet and exceed objectives, while being exible and responsive to changing needs. Known for strong interpersonal skills and reliability in high-demand situations.
Patient and reliable caregiver with a passion for child development, experienced in handling daily routines and ensuring a safe and fun atmosphere for children while enhancing their social skills.
Overview
3
3
years of professional experience
Work History
Au Pair
99 au pairs
Rye
01.2025 - Current
- Company Overview: Rye, Victoria
- Caring for a child age 8.
- Assisted with homework and educational projects, fostering a love for learning.
- Prepared healthy meals and snacks, ensuring dietary restrictions were respected.
- Communicated daily with parents about children's progress and activities.
- Rye, Victoria
Food Runner
Esplanade Hotel
Melbourne
10.2024 - 12.2024
- Company Overview: Melbourne, VIC, Australia
- Enhanced teamwork with staff, boosting service quality and customer satisfaction.
- Optimized food delivery, minimizing wait times and improving guest experience.
- Trained new staff, sharing knowledge to elevate team performance and cohesion.
- Streamlined food delivery processes, reducing average wait times and enhancing overall guest satisfaction.
- Implemented efficient system for order prioritisation.
- Melbourne, VIC, Australia
Corporate Receptionist
Excel Recruitment
02.2024 - 09.2024
- Managed front desk, improved visitor experience, boosted client satisfaction.
- Streamlined scheduling, enhanced efficiency, facilitated smooth communication.
- Built positive relationships, improved workplace productivity, supported colleagues.
- Optimised front desk operations, elevating visitor experience and client satisfaction.
- Implemented efficient scheduling system, fostering seamless communication.
Administrative Assistant
Excel Recruitment
11.2022 - 02.2024
- Organized documents, enhancing communication efficiency across departments.
- Managed inventory records, improving data accuracy and accessibility.
- Coordinated meetings, ensuring seamless daily warehouse operations.
- Handled inquiries, fostering positive client and staff relations.
- Worked in hospitality for several years at various locations as a cleaner, waitress, and bartender.
- Maintained high standards of cleanliness in hotels and restaurants.
- Took orders, served food, and handled payments as a waitress.
- Mixed drinks, managed bar inventory, and provided service in busy environments as a bartender.
- Handled high-pressure situations calmly and professionally.
- Managed multiple tasks simultaneously, prioritizing duties effectively.
- Greeted customers and provided outstanding customer service.
- Collaborated with kitchen staff to ensure accuracy of orders.
- Improved customer satisfaction by promptly delivering food orders.
- Served as the first point of contact for clients, employees, and visitors.
- Managed incoming calls and directed them to appropriate departments.
- Scheduled and coordinated meetings and appointments.
- Prepared and organized documents and correspondence.
- Facilitated communication between departments and external parties.
- Supported daily administrative operations within the warehouse.
- Maintained and updated inventory and shipment records.
- Prepared reports and documentation related to warehouse operations.
- Assisted with data entry and database management.
Education
SECONDARY SCHOOL -
12.2017
Skills
- Customer service
- Communication
- Phone systems
- Scheduling
- Data entry
- MS Office
- CRM systems
- Cash handling
- Childcare
- Housekeeping
References
Sarah Dean, +61 438 154 508
Sean Farrell, +61 421 310 134
Timeline
Au Pair
99 au pairs
01.2025 - Current
Food Runner
Esplanade Hotel
10.2024 - 12.2024
Corporate Receptionist
Excel Recruitment
02.2024 - 09.2024
Administrative Assistant
Excel Recruitment
11.2022 - 02.2024