Janice Lane

• Work Autonomously generating workload
• Inbox management actioning and closing tickets
• Action referrals within specified timeframes
• Organise and maintain client files within database
• Facilitate funding and costing plans
• Teams meetings/communication system
• Customer inquiries
• Telephone, emails, fax
• Upload reports/ documentation
• Liaise with insurers, allied health consultants, and other stakeholders
• Problem solving

· Complete new client registration process

· Enter and maintain client information within data base

· Manage booking system

· Inbox management

· Telephone, emails, fax

· Upload reports/electronic filing

· Medical paperwork

· Process payments

· Daily banking

· Problem solve

· Pre medical Screening duties

Blood pressure, height, weight

Audiometry testing

Drug & alcohol

Vision testing

• Provide treatment for pain management & wellbeing purposes
• Manage booking system / new client intake
• Customer inquiries
• Inbox management
• Product inventory/ordering
• Invoicing/accounts
• Reports
• Generate workload
• Data entry
• Social Media Management
• Documentation /File Management

• General administration duties
• Electronic filing
• Communicate with patients & family members
• Provide therapy plans to patients on wards as instructed by physiotherapist
• Record patient progress and outcomes
• Supply & fit assistive equipment
• Educate patients on technique and safe use of equipment
• Time management
• Communicate with physiotherapy and medical staff in written and/or verbal manner re: progress of client and workload
• Work effectively within a multidisciplinary team
• Participate in department’s meetings, performance management & supervision processes

• Otago Falls Prevention Program: Community Based
• Customer service (phone enquiries)
• Work within a multi-disciplinary team
• Triage waiting lists for multiple therapists
• Communicate with allied health professionals
• Work remotely undertaking face to face exercise programs
• Provide assistive equipment and educate on safe use of equipment
• Implement and monitor strength and balance exercise program for clients in a home base environment
• Client outcomes : measure, gather, and record
• Medical record management
• Work autonomously generating workload
• Ability to problem solve
• Data entry
• Time management
• Participate in continuing educational activities

• Support therapist as required both administratively & clinically
• Communicate with allied health and medical staff in written and/or verbal manner
• Provide therapy plans to patients on wards as instructed by physiotherapist
• Facilitate outpatient cardiac/pulmonary rehabilitation classes – as instructed by physiotherapist
• Client outcomes: measure, gather, and record
• Communicate with patients & family members
• Process data and statistics
• Order & audit stores / stock management
• Supply and fit assistive equipment
• Order & supply mobility aids
• Medical record management
• Risk assessment
• Time management
• Participate in department’s meetings and in-services
• Participate in performance management and supervision process