Janice Sng Ke Sin
Kensington,NSW
Overview
4
4
years of professional experience
Work History
Retail Store Supervisor
UNSW
07.2022 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Private Academic Tutor
Excel Academics
04.2022 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Tutor
Northshore Coaching College Randwick
04.2022 - 09.2022
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Barista
Inside Scoop Malaysia
01.2020 - 11.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Barista
Coffea Coffee Kuala Lumpur
08.2020 - 09.2021
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
BMed, BSc(Med) Honours - BACHELOR OF MEDICAL SCIENCE, DOCTOR OF MEDICINE
UNIVERSITY OF NEW SOUTH WALES (UNSW)
Sydney, NSW2026
A-LEVELS -
METHODIST COLLEGE KUALA LUMPUR
Malaysia2020
IGCSE -
WESLEY METHODIST SCHOOL KUALA LUMPUR
Malaysia2018
Skills
- Languages (English, Mandarin, Bahasa Malaysia, Bahasa Indonesia)
- Microsoft Office Specialist (Word, Excel, Powerpoint, Access)
- Kumon Completer (Certification of Excellence, Gold)
- Grade 8 Piano (Merit)
- Attention to Detail
- Organization and Time Management
- Multitasking Abilities
- Flexible and Adaptable
Clubs, Societies
- Singapore Medical Student Association (Australia and New Zealand) - Events Networking Officer (2023)
- Malaysian Student Association of New South Wales (MASCA) - Liaison Director (2022)
- WMSKL Board of Monitors - Secretary (2018)
- WMSKL Board of Monitors - Assistant Secretary (2017)
Timeline
Retail Store Supervisor
UNSW
07.2022 - Current
Private Academic Tutor
Excel Academics
04.2022 - Current
Tutor
Northshore Coaching College Randwick
04.2022 - 09.2022
Barista
Coffea Coffee Kuala Lumpur
08.2020 - 09.2021
Barista
Inside Scoop Malaysia
01.2020 - 11.2021
BMed, BSc(Med) Honours - BACHELOR OF MEDICAL SCIENCE, DOCTOR OF MEDICINE
UNIVERSITY OF NEW SOUTH WALES (UNSW)
A-LEVELS -
METHODIST COLLEGE KUALA LUMPUR
IGCSE -
WESLEY METHODIST SCHOOL KUALA LUMPUR