Overview
Work History
Education
Skills
Clubs, Societies
Timeline
Generic

Janice Sng Ke Sin

Kensington,NSW

Overview

4
4
years of professional experience

Work History

Retail Store Supervisor

UNSW
07.2022 - Current
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Answered questions about store policies and addressed customer concerns.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Private Academic Tutor

Excel Academics
04.2022 - Current
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.

Tutor

Northshore Coaching College Randwick
04.2022 - 09.2022
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

Barista

Inside Scoop Malaysia
01.2020 - 11.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Barista

Coffea Coffee Kuala Lumpur
08.2020 - 09.2021
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Explained beverage preparation and offered samples to help customers choose ideal items.

Education

BMed, BSc(Med) Honours - BACHELOR OF MEDICAL SCIENCE, DOCTOR OF MEDICINE

UNIVERSITY OF NEW SOUTH WALES (UNSW)
Sydney, NSW
2026

A-LEVELS -

METHODIST COLLEGE KUALA LUMPUR
Malaysia
2020

IGCSE -

WESLEY METHODIST SCHOOL KUALA LUMPUR
Malaysia
2018

Skills

  • Languages (English, Mandarin, Bahasa Malaysia, Bahasa Indonesia)
  • Microsoft Office Specialist (Word, Excel, Powerpoint, Access)
  • Kumon Completer (Certification of Excellence, Gold)
  • Grade 8 Piano (Merit)
  • Attention to Detail
  • Organization and Time Management
  • Multitasking Abilities
  • Flexible and Adaptable

Clubs, Societies

  • Singapore Medical Student Association (Australia and New Zealand) - Events Networking Officer (2023)
  • Malaysian Student Association of New South Wales (MASCA) - Liaison Director (2022)
  • WMSKL Board of Monitors - Secretary (2018)
  • WMSKL Board of Monitors - Assistant Secretary (2017)

Timeline

Retail Store Supervisor

UNSW
07.2022 - Current

Private Academic Tutor

Excel Academics
04.2022 - Current

Tutor

Northshore Coaching College Randwick
04.2022 - 09.2022

Barista

Coffea Coffee Kuala Lumpur
08.2020 - 09.2021

Barista

Inside Scoop Malaysia
01.2020 - 11.2021

BMed, BSc(Med) Honours - BACHELOR OF MEDICAL SCIENCE, DOCTOR OF MEDICINE

UNIVERSITY OF NEW SOUTH WALES (UNSW)

A-LEVELS -

METHODIST COLLEGE KUALA LUMPUR

IGCSE -

WESLEY METHODIST SCHOOL KUALA LUMPUR

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Janice Sng Ke Sin