Janik Trojan

• traveling since January across various continents and countries
• visited so far: Thailand, Vietnam, China and Australia
• since may in Australia with the Working Holiday (subclass 417) Visa

• provided technical support to customers by responding to inquiries and resolving issues in a timely manner
• reviewed credit reports of applicants prior to approving loans or other credit instruments
• responded promptly to customer inquiries via telephone or email regarding account issues or banking products and services offered by the bank
• recognized potential fraudulent activity in order to protect both the bank's assets and its customers’ interests
• maintained up-to-date knowledge of company products, services, policies, and procedures
• communicated effectively with team members to ensure timely response times for customers

• both are clubs in Chemnitz
• participated in weekly team meetings to discuss goals and objectives set by management
• confident in preparing basic cocktails, pouring beer, and serving wine
• performed opening and closing duties including restocking supplies
• assisted in setting up the bar for service shift
• organized storeroom inventory of supplies such as cups, napkins, straws
• ensured accurate cash handling procedures were followed at all times
• friendly, team-oriented, and used to working under pressure
• experienced in handling payments and operating POS systems

I advised clients on banking and insurance products, managed contracts, and worked in a team-oriented and service-driven environment.

• experienced in working with clients in both personal and professional settings
• strong communication skills and a friendly, service-oriented attitude
• reliable, organized, and quick to adapt to new tasks and environments
• comfortable with administrative duties and working independently
• used to handling responsibility and maintaining accuracy under pressure