Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenefa Burt

Newcastle,NSW

Summary

I am dependable and hard working employee with 14
years of experience working at Newcastle Airport under
the companies of NTL Aviation Services and Swissport. I
work efficiently under stressful and time-consuming
conditions and accomplish at tasks quickly and effectively
with professionalism and accuracy. I have good
communication skills and can work cohesilvely within a
team environment. I follow correct procedures and
company policies to ensure the efficiency and safety of all
co-workers, passengers and clients.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Aviation Screening Officer

SNP Security
10.2017 - Current

• Coach staff or make recommendations for improvements / tools where trends in performance are recognised. • Provide leadership to the designated team by conducting coaching and mentoring through the provision of experiential knowledge • Address and resolve unacceptable behavioural/performance occurrences within the team. Report non-compliant workplace behaviour and escalates unresolved issues to Duty Security Supervisor. • Resolve interpersonal conflicts immediately with special emphasis on those that have the potential to impact critically on operational efficiency • Report team status to arrange replacements and or redeployments to Operations Supervisor • Allocate and rotate staff as per the Aviation Screening Notice & other relevant Aviation Security Regulations • Coordinate breaks and other absences from the workplace. • Participate in the facilitation of toolbox talks

Ramp Supervisor/Trainer

Swissport
07.2014 - 10.2017

Loaded and unloaded all cargo, including luggage and
freight, and assisted crew and travellers with bags
Positioned and towed aircraft from remote locations of
airport to designated areas for operation.
Reported equipment malfunctions to supervisor for
immediate repair and attention to avoid creating flight
departure delays.
Coordinated all ground crew activities to complete
objectives on schedule.
Communicated closely with ground crew, flight crew, and
tow person via headset radio to maintain loading and
unloading safety and efficiency.
Safely operated various types of equipment such as
conveyor belts, push-back tractors and tugs.
Cleaned airplanes between flights, sanitized lavatories
and seat trays as per company specifications.
Received and dispatched aircrafts.
Leading Hand

Ramp Service Agent

NTL Aviation Services
08.2009 - 07.2014

Loaded and unloaded all cargo, including luggage and
freight, and assisted crew and travellers with bags
Positioned and towed aircraft from remote locations of
airport to designated areas for operation.
Cleaned airplanes between flights, sanitized lavatories
and seat trays as per company specifications.
·Coordinated all ground crew activities to complete
objectives on schedule.
·Communicated closely with ground crew, flight crew,
and tow person via headset radio to maintain loading
and unloading safety and efficiency.

Medical Records File Clerk

James Fletcher Hospital
01.1999 - 01.2000

Shop Assistant

Mattara Gourmet Food Bar
01.1994 - 12.1998

Dental Assistant

Hills Dental Surgery
01.1993 - 01.1994

Pharmacy Assistant

Market Square Pharmacy
02.1988 - 01.1992

Education

High School Diploma -

Waratah High School
Waratah, NSW

No Degree - Medical Records Course

TAFE NSW
Tighes Hill, NSW

Skills

  • Passenger Screening
  • Hardworking
    Honest & Reliable
  • Attention to fine detail
    Works well in a team
    environment
  • Can handle
    constructive criticism
  • Punctual
  • Respectful of other
    staff and people

Certification

Transport Security Programme Cert II

Timeline

Aviation Screening Officer

SNP Security
10.2017 - Current

Ramp Supervisor/Trainer

Swissport
07.2014 - 10.2017

Ramp Service Agent

NTL Aviation Services
08.2009 - 07.2014

Medical Records File Clerk

James Fletcher Hospital
01.1999 - 01.2000

Shop Assistant

Mattara Gourmet Food Bar
01.1994 - 12.1998

Dental Assistant

Hills Dental Surgery
01.1993 - 01.1994

Pharmacy Assistant

Market Square Pharmacy
02.1988 - 01.1992

High School Diploma -

Waratah High School

No Degree - Medical Records Course

TAFE NSW
Jenefa Burt