Januke Fernando
Melbourne
Summary
Dynamic professional with strong work ethic and exceptional communication skills. Experienced in medical documentation and customer service at Cabrini hospital, enhancing operational efficiency through effective problem-solving. Meticulous attention to detail ensures accurate medical records and seamless department operations. Committed team player dedicated to delivering excellence in all tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ward Clerk
Cabrini Health - Malvern
08.2025 - Current
- Managed patient admission and discharge processes to streamline workflow.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Maintained accurate patient records using electronic health record systems for compliance and efficiency.
- Assisted in scheduling appointments, ensuring optimal resource allocation and time management.
- communicated with all different kinds of health professionals and patients
- worked in a team environment
- Organized paperwork for doctors, nurses, and patients.
- worked with precautionary patients
Anesthetics Department
Cabrini
11.2024 - Current
- Performed basic administrative tasks within anesthetics department to ensure smooth operations.
- Assisted scheduling for on-call anesthetists to optimise coverage and response times.
- Handled phone calls and emails, facilitating effective communication with anesthetists.
- Resolved issues promptly through effective problem-solving techniques and clear communication.
Medical Records
Cabrini
11.2024 - Current
- Organised patient documents and medical records, adhering to established filing protocols.
- Maintained electronic medical records in compliance with Cabrini standards.
- made sure all patient details remained private
- Scanned and uploaded documents into electronic medical records system.
- Facilitated effective communication through managing phone calls related to patient inquiries.
Online Department (Christmas Casual)
Myer
11.2024 - 01.2025
- Packed parcels ensuring product safety for online purchases.
- Tracked online orders to maintain accurate delivery timelines.
- Picked items from inventory for efficient order processing.
- Ensured secure packaging to prevent product damage during transit.
Dental Assistant
United Smiles
09.2024 - 10.2024
- Executed patient preparations and maintained cleanliness in surgery rooms to prevent infection.
- Assisted dentists during procedures, prioritising patient comfort and safety.
- Managed arrangement and handling of dental instruments, medications, and other requisites.
- Performed administrative tasks to support overall office operations.
- Serialised surgical instruments to uphold hygiene standards.
- Conducted general cleaning to maintain a sterile environment.
- Streamlined workflows by effectively organising dental supplies and equipment.
Customer Service
Laurimar noodle express
08.2021 - 08.2024
- Executed cash handling procedures to ensure accuracy and security.
- Delivered exceptional customer service, enhancing satisfaction and loyalty.
- Prepared food items following safety and quality standards.
- Maintained cleanliness of work areas to uphold health regulations.
- Engaged with customers to provide assistance and resolve inquiries.
- Collaborated effectively with team members to achieve operational goals.
Education
professional makeup course - Makeup Artistry
Academy of Hair And Makeup
West Melbourne12.2024
Certificate iv - hospitality
Serve It Up West Melbourne
West Melbourne07-2024
High school diploma -
Hazel Glen College
Doreen12.2023
Skills
- Microsoft Office Suite
- Mac OS
- POS systems
- Web applications
- Adaptability
- Communication skills
- Strong work ethic
- Attention to detail
- Open-mindedness
- Team collaboration
- Legal research
- Medical documentation
- Customer service
- Time management
- Problem solving
- Strong organization
- Healthcare experience
- Clerical functions
- Patient scheduling
- Nursing station operations
Accomplishments
● Academic Endeavor award 2019
● VCE certificate
● Responsible Service of Alcohol (RSA) 2024
● Certificate in makeup
● Food handlers Certificate 2024
● Certificate iv hospitality 2024
Certification
- Currently on my red P plate license
Languages
English
Native/ Bilingual
sinhalese
Elementary
Timeline
Ward Clerk
Cabrini Health - Malvern
08.2025 - Current
Online Department (Christmas Casual)
Myer
11.2024 - 01.2025
Anesthetics Department
Cabrini
11.2024 - Current
Medical Records
Cabrini
11.2024 - Current
Dental Assistant
United Smiles
09.2024 - 10.2024
Customer Service
Laurimar noodle express
08.2021 - 08.2024
Certificate iv - hospitality
Serve It Up West Melbourne
High school diploma -
Hazel Glen College
professional makeup course - Makeup Artistry
Academy of Hair And Makeup
References
References available upon request.