Summary
Overview
Work History
Education
Skills
REFERENCE
Timeline
Generic

Janvi Shah

East Victoria Park,WA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Crazy Bazaar
05.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed approximately 20 incoming calls per day from customers.

General Manager

Eye & U
08.2022 - 01.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed 35 calls and emails from patients per day.

Education

Diploma of Civil And Structural Engineering -

TAFE International
Perth, WA
12.2025

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance & Engagement
  • Store Opening and Closing
  • Building Customer Loyalty
  • Store Organization
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Honest, Dependable, Reliable, Responsible, Friendly, Helpful

REFERENCE

Vasant Bhimji

Crazy Bazaar, Director

+61 423 862 851

Timeline

Retail Sales Associate

Crazy Bazaar
05.2024 - Current

General Manager

Eye & U
08.2022 - 01.2024

Diploma of Civil And Structural Engineering -

TAFE International

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Janvi Shah