Jarrah Kleinig
Palmerston,NT
Summary
Im 27years old Darwin born and bred and have gained lots of experience over my working career as a crowd controller and Night patrol officer all over Darwin. When i was a crowd controller i worked all over the city in different pubs and clubs but did most of my time at shenanigans and Monsoons night club. I learnt a lot about myself and what i was capable of. I learnt how to deescalate and prevent situations from happening and how to solve them to the best of my ability for the patrons safety and myself. When i moved over to Territory Protective Services i was on buggy patrol and foot patrol all through the Darwin CBD for the city safe program dealing with anti - social behaviour and assisting the public when needed. We worked with all the homeless on the street and assisted them to get in contact with Larrakia Nation to go to sober up shelter to get off the street so they were safe.
I then got a job for Larrakia Nation as a patrol officer and I've done most of my time at Belyuen Community. There is only myself and my colleague that manages Belyuen. We patrol the community and assist the families with getting to and from the Mandorah ferry service and take them to the shop at Wagait Beach for shopping. We also take home the heavily intox home and get them home safe with family. I deescalate fights and domestic violence and help with first aid as there isn't much help out that way. I got a good high reputation at Belyuen community for helping everyone and making sure the community is safe.
On my weekends off i do support work at balcore for NDIS with the country men that come in for respite from there community's.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Balcore
04.2025 - Current
- Provided compassionate support to clients with diverse needs, enhancing overall well-being and quality of life.
- Assisted in developing personalized care plans, ensuring alignment with individual goals and preferences.
- Collaborated with multidisciplinary teams to deliver comprehensive services tailored to client requirements.
- Trained and mentored junior staff on best practices for client care and safety protocols.
Night Patrol Officer
Larrakia Nation Aboriginal Corporation
08.2022 - Current
- Responded promptly to emergency calls, providing support and assistance as needed.
- Conducted regular patrols to ensure public safety and deter criminal activity.
- Documented incidents accurately in reports for legal and administrative purposes.
- Provided first aid and emergency response during critical situations, enhancing community trust.
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Community engagement making sure everyone is safe.
- Dropping clients off to sober up shelter or a home address to make sure they are safe and not in danger.
- working with a mix of multi-cultural people and learning different cultural values.
Security Officer
Territory Protective Services
09.2021 - 04.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Looked after the Darwin CBD for the city safe program to make sure the city was safe for everyone to enjoy.
- Removed anti social behaviour from the city or monitored it.
- Help the homeless call Larrakia nation to get there assistance to pick the clients up to go to the sober up shelter.
- 24/7 patrols at narrows housing flats de-escalating domestic violence and removing anti social people from the premises.
Crowd Controller
Performance Services
03.2020 - 08.2021
- Monitored crowd behavior to ensure safety and compliance with event regulations.
- Implemented crowd control measures to facilitate efficient entry and exit during events.
- Assisted in training new team members on safety protocols and emergency procedures.
- Coordinated with security personnel to manage potential disruptions effectively.
- Communicated with event staff to relay critical information regarding crowd dynamics.
- Resolved conflicts among attendees swiftly to maintain a positive event atmosphere.
- Supported event staff in maintaining order during peak hours, contributing to a well-organized environment.
- Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
- Provided excellent customer service, addressing attendee concerns and ensuring their needs were met throughout events.
- Aided venue staff in the evacuation process during emergencies, guiding guests swiftly and safely from the area.
- Liaised with law enforcement officers when necessary to address incidents requiring further intervention beyond standard crowd control protocols.
- Calmly handled emergency situations, providing clear instructions to attendees and coordinating with first responders as needed.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Wrote detailed reports of all security breaches and investigations.
Education
No Degree -
Taminmin College
Humpty Doo, NT08-2015
Skills
- Integrity and honesty
- Stress tolerance
- Self-defence tactics
- Critical thinking
- Emergency management
- Public relations
- Case report writing
- First aid
- Decision-making
- Great Deescalation skills
- Good computer skills
- Good communication skills
- Great working in a team or by myself
Certification
Securtiy license but has expired ( can renew it ).
First aid certificate
CPR
Orche Card
NDIS screening
Timeline
Support Worker
Balcore
04.2025 - Current
Night Patrol Officer
Larrakia Nation Aboriginal Corporation
08.2022 - Current
Security Officer
Territory Protective Services
09.2021 - 04.2022
Crowd Controller
Performance Services
03.2020 - 08.2021
No Degree -
Taminmin College