Jarrod Arbuckle
Craigie,WA
Summary
Results-driven Sales Manager bringing 13+ years of experience in sales, people development, strategic planning and optimisation. Skilled in developing lasting client relationships based on knowledgeable support and consistent service. Proficient in developing a people first mentality with culture at the core of team building to accomplish sales goals. Demonstrated success in building networks and supporting branding objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Area Manager
yd Australia
Perth And Northen Teritory , WA/NT
01.2015 - Current
- Oversaw regional and local sales managers and staff.
- Implemented marketing campaigns designed to increase brand awareness in the region.
- Conducted Team training nights to ensure continued growth in the area to ensure the Team were engaged and able to meet the expectations within the business.
- Cultivated relationships with clients to maximize sales opportunities.
- Analyzed market trends and developed strategies to capitalize on new business opportunities.
- Established short-term goals for each Store Manager in order to improve overall performance.
- Evaluated employee performances regularly in order to identify areas for improvement.
- Coached, developed and motivated team to achieve sales targets. This is managed through wage spend vs sales.
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Managed staffing levels in each region while ensuring that all positions are adequately filled.
- Identified areas for improvement in sales performance, profitability, and customer satisfaction.
- Collaborated with other departments within the organization as needed.
- Enhanced sales volume through skilled support to both new and inactive customers.
Store Manager
yd Australia
Perth, WA
07.2012 - 01.2015
- Implemented efficient systems for tracking stock movement.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored inventory levels and placed orders to restock shelves.
- Monitored employee performance and identified performance gaps for corrective action.
- Established customer service standards and monitored staff compliance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Casual Stylist
yd Australia
Perth, WA
12.2011 - 07.2012
Education
Bachelor of Architecture - Design
University of Western Australia
Perth, WA11-2013
Cert 4 in Commercial And Residential Design - Building
Central Institute of Technology
Leederville, WA11-2010
Completed High School -
Woodvale Senior High School
Woodvale11-2008
Skills
- Performance Analysis
- Operations Management
- Sales Management
- Industry Expertise
- Staff Training and Development
- Data-Driven Decision-Making
- Strategic Planning
- Customer Service
- New Hire Onboarding
- Territory Management
- Sales Reporting
- Sales Targeting
Accomplishments
- Awarded Area Manager of the year by yd in 2023 and runner up in 2022
Certification
- C class drivers licence.
References
References available upon request.
Timeline
Regional Area Manager
yd Australia
01.2015 - Current
Store Manager
yd Australia
07.2012 - 01.2015
Casual Stylist
yd Australia
12.2011 - 07.2012
Bachelor of Architecture - Design
University of Western Australia
Cert 4 in Commercial And Residential Design - Building
Central Institute of Technology
Completed High School -
Woodvale Senior High School
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