Jaryd Shaw
Caloundra,QLD
Summary
Driven and dynamic Online Manager with a proven track record at Woolworths Supermarket, I excel in leading teams to surpass targets through exceptional problem-solving and teamwork skills. Specializing in enhancing customer satisfaction and streamlining operations, my approach combines professional communication with adaptability, achieving significant improvements in team performance and service delivery.
Stays on top of demands in fast-paced environments by effectively managing time and delegating tasks to reach goals. Maintaining high expectations and work ethic to better myself and my teams results, goals and targets.
With a end goal to progress through the business to become a Store Manager.
Overview
7
7
years of professional experience
Work History
Online Manager
Woolworths Supermarket
06.2021 - Current
- Helped team meet targets by driving our team members to reach goals and provide the best service we can to our customers.
- Oversaw work of 30-35 employees each day, monitoring activities and assigning tasks to cover demands.
- Creating good team morale, and leading a team to strive under pressure situations, encouraging them to learn and follow routines and process.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Online Supervisor
Woolworths Supermarket
01.2019 - 06.2021
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized routines to ensure we are meeting our overall targets and goals
Online Personal Shopper / Supervisor
Woolworths Supermarket
10.2017 - 01.2019
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products
- Developed professional relationships with customers to establish repeat business and increase trust.
- Provided product advice to customers to help select most suitable items for individual needs.
Education
High School Diploma -
Camden Haven High School
Laurieton, NSW08.2013
Skills
- Problem-solving abilities
- Teamwork and Collaboration
- Excellent Communication
- Interpersonal Communication
- Performance Tracking
- Goal Setting
- Time Management
- Self Motivation
- Adaptability and Flexibility
- Team building
- Decision-Making
- Professionalism
Referee
Linda Shoemark - 0466240777
Michael Lange - (07) 3491 2208
Chris Todkill - (07) 3491 2211
Timeline
Online Manager
Woolworths Supermarket
06.2021 - Current
Online Supervisor
Woolworths Supermarket
01.2019 - 06.2021
Online Personal Shopper / Supervisor
Woolworths Supermarket
10.2017 - 01.2019
High School Diploma -
Camden Haven High School
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