Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Martin

Logan Village,QLD

Summary

Department Manager with 5+ years of successful experience in management Recognised consistently for performance excellence and contribution to success in the retail industry. Self-motivated with a strong work ethic. Skilled at learning new tasks quickly Dedicated and valuable employee. Embraces challenging situations with an open mind.

Overview

10
10
years of professional experience

Work History

Online Manager

Woolworths
06.2023 - Current
  • Managing and distributing online orders to the team of Personal Shoppers
  • Working cohesively across Grocery & Fresh Departments
  • Being an advocate for accurate picking and substitutions
  • Ability to pivot and focus on achieving order windows and targets
  • Strong focus on OH&S and safety
  • Delivering key performance metrics and targets across the Online team

Fresh Service Manager

Woolworths
07.2022 - Current


  • Drove fresh food sales and profit by effectively presenting merchandise
  • Enforced food safety standards, cold chain compliance and food merchandise quality by evaluating temperature and storage
  • Trained employees on food safety standards, sanitation and other expectations to comply with store policies and procedures
  • Managed employee performance through coaching and counselling
  • Fostered inclusive and progressive work culture to boost employee morale and overall satisfaction
  • Improved employee skills and increased team value with new training opportunities and empowering leadership
  • Organized weekly rosters and budgets

Assistant Fresh Service Manager, Team member

Woolworths
04.2015 - 07.2022
  • Assisted the Department manager in teaching and coaching employees to deliver outstanding customer service
  • Worked with the Department Manager to ensure merchandising and presentation standards are met
  • Maintaining a clean and safe environment for both employees and customers by practising and enforcing standard operations and safety practices
  • Ensuring the customer satisfaction in various aspects throughout the Fresh Service department

Education

Year 12 -

Bray Park State High School
11-2015

Skills

  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Customer Relations
  • Employee Training
  • Communication Skills

References

  • Meagen Bolger, Personal Reference, 0423 346 140

Timeline

Online Manager

Woolworths
06.2023 - Current

Fresh Service Manager

Woolworths
07.2022 - Current

Assistant Fresh Service Manager, Team member

Woolworths
04.2015 - 07.2022

Year 12 -

Bray Park State High School

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