Jashanpreet Kaur
Adelaide,Australia
Overview
5
5
years of professional experience
Work History
Customer Representative Service
Telco Services Australia
11.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Resolved concerns with products or services to help with retention and drive sales.
Server
09.2023 - 10.2023
- Maintained clean and organized work stations that were cohesive with the restaurant standard
- Adhered to and complied with 100% of food safety standards
- Established menu knowledge and built rapport with customers to achieve average order sizes 10% over target
- Managed the seating arrangement, and assigned 10+ servers to table sections.
Customer Representative service
05.2023 - 10.2023
- Worked to understand the needs of each customer
- Developed successful tactics to sell products and services to customers
- Maintained up to date knowledge of products and services
- Worked to address all customer concerns in a timely and effective manner
- Greeted customer in a friendly and helpful manner.
Assistant Professor
08.2018 - 04.2021
- Conducting weekly and monthly assessment tests to check the performance and improvement of the students
- Responsible for taking the practice of the class
- Observed and evaluated student's performance, behavior, social development and physical health
- Kept students on task with proactive behavior modification and positive reinforcement strategies
- Published internal, term, semester, research result and monitored student's performance and provided appropriate suggestions and training for betterment
- Assisted in the development of the department and the college.
Education
M.Sc Inorganic Chemistry -
Punjabi University
05.2018
B.Sc Medical -
Punjabi University
05.2018
Skills
- Ability to Work in a Team
- Customer Service
- Microsoft Office
- Communication
- Team Collaboration
- Basic Computer Skills
- Time Management
- Positive Approach
- Patience
- Confident
- Ability to work collaboratively and complete work before deadlines
- Participates in continued learning through conferences and professional research
- Committed to providing excellent customer service and finding solutions to customer inquiries in friendly manner
Details
Adelaide, Australia
Personal Information
Title: Customer Service Representative
Timeline
Customer Representative Service
Telco Services Australia
11.2023 - Current
Server
09.2023 - 10.2023
Customer Representative service
05.2023 - 10.2023
Assistant Professor
08.2018 - 04.2021
M.Sc Inorganic Chemistry -
Punjabi University
B.Sc Medical -
Punjabi University
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