Jasinta Payne
Geraldton,WA
Summary
Dynamic sales professional with extensive experience at Coles, excelling in customer engagement and inventory management. Proven ability to enhance customer satisfaction through effective problem-solving and product knowledge. Skilled in processing transactions and fostering strong relationships, consistently contributing to team success and achieving sales targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Coles liquor (liqourland)
10.2024 - Current
- Provided customer assistance in selecting products aligned with preferences and needs.
- Utilized POS system to process sales transactions accurately.
- Restocked shelves and organized inventory for optimal accessibility.
Customer Service Representative
RAC WA
06.2024 - 07.2024
- Assisted members with roadside assistance and membership inquiries
- Answered phone calls
- Set up memberships
- Sent member job requests to RAC dispatch
- Took payments over the phone for memberships
Food and Beverage Attendant
Magnet House
01.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Team Member
Coles
11.2020 - 11.2022
- Contributed to team success by completing jobs quickly and accurately.
- Created appealing displays for routine arrangements and special promotions.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Kept work areas clean, organised and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
Sales Representative
TSA GROUP
01.2021 - 10.2022
- Contributed to group sales, via cold calling and taking inbound phone calls.
- Assisted customers with solving problems and challenges in a quick and timely manner.
- Sent out and responded to email enquiries.
- Entered data through excel, including price comparisons between companies.
- Alinta Energy sales representative
Food and Beverage Attendant
Belmont Tavern
08.2021 - 03.2022
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Education
bachelors - criminology
Murdoch University
01.2024
On track course -
Murdoch University
12.2022
High school -
Lynwood senior high school
12.2020
Skills
- Customer engagement
- Product knowledge
- Sales transaction processing
- Inventory management
- Visual merchandising
- Customer relationship management
- Problem solving
- Conflict resolution
- Cold calling
- Cash register operation
- Processing payments
- Cash handling
- Team support and assistance
Certification
- RSA - Western Australia, 09/22/22
- RSA - Queensland, 08/22/24
- RSG - Queensland, 09/23/24
- approved managers card - Western Australia, 07/2025
- RSA - Queensland, 08/22/24
- RSG - Queensland, 09/23/24
- approved managers card - Western Australia, 07/2025
Timeline
Sales Assistant
Coles liquor (liqourland)
10.2024 - Current
Customer Service Representative
RAC WA
06.2024 - 07.2024
Food and Beverage Attendant
Magnet House
01.2023 - 05.2024
Food and Beverage Attendant
Belmont Tavern
08.2021 - 03.2022
Sales Representative
TSA GROUP
01.2021 - 10.2022
Team Member
Coles
11.2020 - 11.2022
bachelors - criminology
Murdoch University
On track course -
Murdoch University
High school -
Lynwood senior high school