Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JASLEEN SANDHU

Tarneit,VIC

Summary

Dynamic professional with a proven track record in customer service at BP Petroleum and Golgappa Indian Restaurant. Skilled in effective communication and complaint handling, I excel at fostering relationships and enhancing customer satisfaction. My proactive approach in promotional events has significantly improved community engagement and passenger experiences.

Overview

1
1
Certification

Work History

Petrol Station Worker

BP Petroleum
01.2025 - 06.2025
  • Monitored platform activity during peak hours to ensure smooth passenger flow while maintaining safety standards on platforms at all times.
  • Developed strong relationships with local businesses in order to promote the station as a valuable community resource.
  • Played an integral role in successful station events or promotions by assisting with planning, setup, and execution of activities designed to attract new passengers or improve overall travel experiences for existing customers.
  • Participated in regular training sessions and workshops to stay updated on industry best practices, safety regulations, and customer service techniques.

Restaurant Front Staff

Golgappa Indian Restaurant
12.2024 - 06.2025
  • Established positive relationships with customers and other staff members.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Education

Bachelor of Science - Health Care Management

Public Health
Queensland University Of Technology

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Effective communication
  • Promotional display setup
  • Customer focus
  • Complaint handling
  • Data entry
  • Call center operations
  • Documentation and reporting

Certification

National police check

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Petrol Station Worker

BP Petroleum
01.2025 - 06.2025

Restaurant Front Staff

Golgappa Indian Restaurant
12.2024 - 06.2025

Bachelor of Science - Health Care Management

Public Health

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JASLEEN SANDHU