Joseph Alktich
Yagoona,NSW
Summary
Driven professional with a proven track record at Metro Petroleum and David Jones, excelling in customer service and critical thinking. Demonstrated ability to use bilingual skills to enhance sales through exceptional communication and teamwork, adept at problem-solving and remaining composed under pressure. Skilled in multitasking, adapting to dynamic environments, consistently delivering positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Petrol Station Employee
Metro Petroleum
11.2023 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments dealing with approximately 500+ a day
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
David Jones Sales Assistant
David Jones
10.2021 - 03.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales b building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Bachelor of Engineering - Electrical Engineering
University of Tech Sydney
Sydney, NSW12.2027
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Certification
- Work Health & Safety General Construction Induction Licence
- Traffic Controller Licence
- Implement Traffic Control Plans License
Timeline
Petrol Station Employee
Metro Petroleum
11.2023 - 08.2024
David Jones Sales Assistant
David Jones
10.2021 - 03.2022
Bachelor of Engineering - Electrical Engineering
University of Tech Sydney
- Work Health & Safety General Construction Induction Licence
- Traffic Controller Licence
- Implement Traffic Control Plans License
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