Jasmin Basso

Showering, toileting, hydrating, nutrition and skin integrity. Report writing in progress notes, care plan evaluations and assessments, use of lifting machines, slide sheets, exercises, prompt and encourage independence.

• Managing insurance claims from start to finish, submitting builder reports, quotes and invoices to insurance companies, Responding to emails in a timely manner, Providing customers and clients updates with their claims within KPI targets, Lodging customer and client feedback, Answering customer's queries (contracts, claim progress and claim process), Reviewing and assisting customer's with their building contracts, Receiving inbound calls from customers, clients and staff within the business, Effectively managing distressing clients, Liaising with insurance company for authority, Updates and queries, Assisting all team with general questions as required, Triaging emails nationally, Registering insurance claims, Understanding and using multiple different types of software and online portals (EB main, EB plus, OPUS, EB finance, IPFX, IPSCAP, Microsoft office), Training new and existing employees, Adhering to confidentiality practices.

• Maintaining individual, team and company calendars and scheduling of appointments
• Organise traffic management plans and all types of ticketed operators
• Liaise with local councils in order to obtain works, traffic management permits, In charge of stock purchase, Organising and maintaining filing systems, managing document control, answering queries by staff and customers, printing and photo coping, emailing companies and preparing quotes and jobs for staff

• Learning men's haircuts, colour corrections, colour mixing, learning products, POS, keeping salon clean and up to date with OHS standards, sale of products, hair Instagram page, helping qualified hairdressers.

• Maintaining a neat, orderly salon
• Reception - greeting customers, making bookings, using POS system
• Colour, washing hair
• Keeping Salon reading materials up to date.

• Sales of retail products
• Front register
• Cash floats, end of day responsibilities
• Open & close of store
• Social media marketing/Instagram promotions
• Maintaining a neat, orderly salon
• Making bookings, using POS system
• Colouring, braiding, washing hair
• Bridal hair-styling.

• Food preparation
• Cooking and assembly of product
• Front register - serving, money handling, open/close.

• Open/Close of Deli, meat handling & slicing, packaging
• Customer Service, Stocking/re-stocking of inventory
• Front Register - customer service, bagging of goods, cash handling, cash floats, maintain an orderly work space, open & close.