Jasmin Didovich

• Helped customers complete purchases, locate items, and join reward programs.
• Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
• Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
• Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
• Restocked and organized merchandise in front lanes.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
• Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
• Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
• Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
• Operated and closed out drawers with high accuracy to maintain balanced registers.
• Answered incoming calls to offer information and direct individuals to correct personnel.
• Promoted store loyalty programs to increase customer engagement and retention rates.
• Organized items on shelves to help customers locate products easily and quickly.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
• Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
• Worked flexible schedule and extra shifts to meet business needs.

Assisting in set up and pull down of studio mobile pop ups at various locations in Sydney and also at the Bayview Boathouse Art Studio. Role includes counting and placing all art materials for Kids Paint and Singalong classes and birthday parties.

Responsible for all settings to be ready and water pots to be changed for students as well as refreshing paint pallets and washing brushes along the way.