Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jasmin Pahoff

Gold Coast,QLD

Summary

With a proven track record in customer service, I have honed my ability to effectively communicate with clients, handle multiple tasks with ease, and consistently provide exceptional service. I pride myself on being highly reliable and organised, ensuring that every customer interaction is seamless and successful. Moreover, my leadership skills have been showcased through training and supervising team members, fostering a collaborative and high performing work environment. My extensive experience and skill set position me as a valuable asset to any team, ready to contribute to its success.

Overview

4
4
years of professional experience

Work History

Property Management Assistant

Rowling & Co Property
Sunshine Coast, QLD
01.2025 - Current
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Property Management & Sales Associate

Ray White Real Estate
Brisbane
11.2023 - 05.2024
  • Answered and managed incoming and outgoing calls
  • Maintained complete and accurate files in both physical and digital formats
  • Processed incoming and outgoing mail and packages according to established procedures
  • Ingoing/ Outgoings and periodic inspections
  • Held Open Inspections
  • Input data into spreadsheets and databases
  • Reviewed files, records and other documents to obtain information to respond to requests

Waitress & Bar

Hideaway Kitchen & Bar
Broadbeach
05.2023 - 09.2023
  • Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm
  • Performed opening and closing duties within bar area according to schedule
  • Handled complaints and questions relating to drinks or food promptly
  • Anticipated guest needs and provided proactive service

Junior Office Assistant

OMB Solicitors
Southport, QLD
01.2023 - 07.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Maintained complete and accurate files in both physical and digital formats
  • Processed incoming and outgoing mail and packages according to established procedures
  • Input data into spreadsheets and databases
  • Reviewed files, records and other documents to obtain information to respond to requests

Team Member

Boost Juice
Brisbane
01.2021 - 01.2023
  • Contributed to team success by completing jobs quickly and accurately
  • Worked different stations to provide optimal coverage and meet production goals
  • Developed strong customer service and product knowledge skills to enhance individual and team performance
  • Kept work areas clean, organized, and safe to promote efficiency and team safety

Education

Hope Christian College
Craigmore, SA
09.2021

Skills

  • POS Systems
  • Team Leadership
  • Staff Training
  • Retail Sales Customer Service
  • Conflict Resolution
  • Store Maintenance
  • Administrative and Office Support
  • Organization and Time Management

Additional Information

Responsible Service of Alcohol, Senior First Aid, Queensland Certificate IV in Real Estate (Agent Licence)

Timeline

Property Management Assistant

Rowling & Co Property
01.2025 - Current

Property Management & Sales Associate

Ray White Real Estate
11.2023 - 05.2024

Waitress & Bar

Hideaway Kitchen & Bar
05.2023 - 09.2023

Junior Office Assistant

OMB Solicitors
01.2023 - 07.2023

Team Member

Boost Juice
01.2021 - 01.2023

Hope Christian College
Jasmin Pahoff