Jasmine Aurisch
Melbourne,VIC
Summary
I am a responsible Customer Service Cashier with a background in fast-paced retail environments. I offer consistent, friendly service to all customers while accurately handling cash and card transactions. I am skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas, optimizing workflow efficiency and hands-on experience in multitasking.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
McDonald's
Melbourne , VIC
11.2020 - 11.2022
- Processed credit card, cash and digital voucher transactions effectively and quickly returned exact change and receipts.
- Built strong relationships with co-workers and insured details were communicated across accurately for smooth operations in a fast paced environment.
- Handled customer complaints and concerns promptly, with more complex issues were directed to my manager for quick resolution.
- Provided friendly customer service, informed customers about product pricing and answered questions regarding products sold at our McDonald's store.
- Adhered to company policies concerning returns, exchanges, and refunds.
- Complied to social distancing protocols and wore and face mask in addition to other health and safety.
- regulations while performing job duties during the Coronavirus lockdown.
- Maintained cleanliness within the store and in customer areas by ensuring the floors were swept and moped during quiet hours, as well as cleaned counter tops and emptied trash cans.
- Counted tills at beginning of shift with accurate start money and insured the balance did not exceed the limit required by McDonald's.
Education
Bachelor of Arts - Film, Television And Animation
Deakin University
Burwood, VIC02-2027
Skills
- Unit 3/4 further mathematics
- Cash Handling
- Customer Service
- Customer Satisfaction
- Conflict resolutions
- Customer inquiries
- Multitasking
Accomplishments
- I hold a Probationary 1 License in Victoria in which I achieved 100% for the drive test criteria.
- I achieved the required ATAR for my dream course at Deakin University.
- I achieved high distinction for all my units in my first Trimester at Deakin University.
Personal Hobbies
- I am very passionate about all things surrounding film, whether its editing, cinematography, screen writing, character analysis or sound design!
- I often attend film premieres with my friends and family as well as film festivals when they arrive in Melbourne!
References
References available upon request.
Timeline
Customer Service Cashier
McDonald's
11.2020 - 11.2022
Bachelor of Arts - Film, Television And Animation
Deakin University
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