Jasmine Kake
Hamilton,VIC
Summary
Dynamic and results-oriented professional with a proven track record at Coleraine Mobil, excelling in customer service and cash handling. Demonstrated ability to boost sales and customer satisfaction through effective communication and meticulous stock management. Skilled in training team members and enhancing operational efficiency. Renowned for multitasking and maintaining high standards of store maintenance and customer care.
Overview
3
3
years of professional experience
Work History
Service Station Attendant
Coleraine Mobil
10.2023 - Current
- Handled cash transactions accurately, maintaining trust between the business and its clientele.
- Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
- Trained new attendants on company policies and procedures, fostering teamwork and consistency across the team.
- Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
- Contributed to increased sales by promoting in-store products and loyalty programs during customer interactions.
- Conducted regular inventory checks of merchandise, minimizing stock discrepancies and ensuring availability of popular items.
- Provided exceptional customer service, resulting in repeat business from satisfied patrons.
Bar Maid
The Grand Central Hotel
Hamilton, VIC
04.2022 - 09.2023
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
- Trained new team members on bar protocols and procedures, contributing to their successful integration into the team.
- Managed cash transactions accurately, balancing the cash register at the end of each shift.
- Verified identification before serving customers to comply with state law.
- Enhanced customer experience by providing friendly and attentive service during busy shifts.
Education
Good Shepherd Collage
Hamilton, VIC12.2019
Skills
- Customer service and assistance
- Operating cash register
- Stocking shelves
- Cash handling expertise
- Customer complaint handling
- Driving customer satisfaction
- Sales assistance
- Store maintenance
- Multitasking
- Customer Communication
Timeline
Service Station Attendant
Coleraine Mobil
10.2023 - Current
Bar Maid
The Grand Central Hotel
04.2022 - 09.2023
Good Shepherd Collage