Rebecca Hadwen
Bargara,QLD
Summary
Reliable Gas Attendant with managerial experience overseeing busy service stations. Committed to maintaining a clean and welcoming environment in a fast-paced setting. Known for excellence in customer service.
Overview
15
15
years of professional experience
Work History
Service Station Attendant
Puma
09.2010 - 02.2014
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained clean and orderly work station.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Pumped gas for guests and took payments.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Promoted special offers and discounts to customers to maximize sales.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Cleaned up gas and other spills in accordance with spill procedures.
- Monitored fuel levels in tanks, taking note of tanks due for refills.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
Employment Agent
Max Network
08.2005 - 01.2007
- Interviewed clients and administered skills assessments to determine employability. managed over 50 client calls per day.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Reviewed, tracked and coordinated employment referrals.
- Proofread and edited clients' resumes to improve interview chances.
- Developed job leads in order to increase placements.
- Assisted clients with job placement.
- Tracked clients' progress in database to provide monthly reports.
- Matched clients to open positions based on skills and work requirements.
Feed Mill Operator
Top Country
06.2003 - 07.2005
- Operated forklift to load, unload and move Produce bags and supplies from one destination to another.
- Maintained accurate records of processed and unprocessed produce and inventory using .
- Conducted inspection of produce to identify defects and indicate areas for removal.
- Loaded trucks from silos
- Mixed Cattle and sheep feed
Meat Works
Roma Abattoir
03.2001 - 04.2003
- Followed instructions from supervisor regarding daily job tasks and duties.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Replaced worn or broken parts on machines and equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Meat handling,slicing and packaging meats into cartons
- Sharpening equipment
Retail Assistant
Silly Sollys
02.1999 - 02.2001
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree - Year 10 Pass
Roma State College
Skills
- Stocking Shelves
- Table Setting
- Change Giving
- Customer Relationship Management
- Store Maintenance
- Maintaining Clean Premises
- Station Preparation
- Customer Needs Assessments
- Heavy Lifting
- Gas Dispenser Maintenance
- Restocking
- Chemical Cleaners
- Customer Inquiries
- Payment Processing
- Microsoft Excel
- Operation and Control
- Selling Gasoline
- Hygiene Standards
- Staff Assignments
- Safe Work Practices
- Billing and Payment Processing
- Inventory Counts
- Stocking
- Sales Assistance
- Cash Handling
- Cash Register Balancing
- Fuel Sales
- Customer Service and Assistance
- Operating Cash Registers
- Microsoft Windows
- POS Systems
- Fuel Pumps Activation
Timeline
Service Station Attendant
Puma
09.2010 - 02.2014
Employment Agent
Max Network
08.2005 - 01.2007
Feed Mill Operator
Top Country
06.2003 - 07.2005
Meat Works
Roma Abattoir
03.2001 - 04.2003
Retail Assistant
Silly Sollys
02.1999 - 02.2001
No Degree - Year 10 Pass
Roma State College
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