Jasmine Bal
Melton,VIC
Summary
Dynamic and dedicated professional with proven customer service and team leadership skills honed at Punjab Imports. Recognized for maintaining high service standards and effectively handling cash transactions. Known for a positive attitude and reliability, I thrive in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Punjab Imports, Melton
11.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Front of House Employee
Cafe Kebab, Melton
08.2023 - 12.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Bachelor of Cyber Security
La Trobe University
Melbourne, VIC11-2026
Skills
- Customer service
- Team leadership
- Positive attitude
- Cash handling
- Flexible schedule
- Punctual and reliable
Timeline
Cashier Team Lead
Punjab Imports, Melton
11.2023 - Current
Front of House Employee
Cafe Kebab, Melton
08.2023 - 12.2024
Bachelor of Cyber Security
La Trobe University
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