Jasmine Bal
Melton,VIC
Summary
Dynamic and dedicated professional with proven customer service and team leadership skills honed at Punjab Imports. Recognized for maintaining high service standards and effectively handling cash transactions. Known for a positive attitude and reliability, I thrive in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
2
2
years of professional experience
Work History
Laundry and Dry Cleaning Assistant
Annecto kurunjang
2024.04 - 2024.12
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
- Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
Front of House Employee
Cafe Kebab, Melton
2023.08 - 2024.12
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Cashier Team Lead
Punjab Imports, Melton
2023.11 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Bachelor of Cyber Security
La Trobe University
Melbourne, VIC2026-11
Skills
- Customer service
- Team leadership
- Positive attitude
- Cash handling
- Flexible schedule
- Punctual and reliable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Laundry and Dry Cleaning Assistant
Annecto kurunjang
2024.04 - 2024.12
Cashier Team Lead
Punjab Imports, Melton
2023.11 - Current
Front of House Employee
Cafe Kebab, Melton
2023.08 - 2024.12
Bachelor of Cyber Security
La Trobe University