Jasmine Kaur
Mango Hill,QLD
Summary
Experienced customer service representatives with exceptional skills in oral and written communication, active listening, and analytical problem-solving. Employing service-oriented behaviors, enhance customer experiences by understanding their desires and providing customized solutions to build loyalty. Commitment to top-notch service ensures that each interaction is personalized and leaves a lasting positive impression.
Overview
7
7
years of professional experience
Work History
Catering Assistant
Agecare
Stirling, Canberra
06.2023 - 01.2025
Customer Service and Assistant Manager
Ali baba
Canberra, ACT, Australia
08.2017 - 05.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provide primary customer support to consumers in fast-paced environments
- Answered customer telephone calls promptly to avoid on-hold wait times
- Communicated with venders regarding back order availability, future inventory, and special orders
Customer Service/Cashier
Coles supermarket
Canberra, ACT, Australia
08.2021 - 04.2022
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Cash handling
- Answer telephone and give information to callers, take message or transfer calls to appropriate individual
- Stock handling
Customer Service
Hungry jacks
Canberra, ACT, Australia
12.2018 - 12.2019
- Serve customers in eating places that specialise in fast service and inexpensive carry-out food
- Offered advice and assistance to customers, paying attention to special needs or wants
- Monitor and order supplies or food items and restock as necessary to maintain inventory
- Clean and organise the eating places whenever required
Education
Bachelor Of Accounting - Accounting And Finance
Crown Institute of Higher Education
Canberra, ACT12.2023
Bachelor of business administration -
University of Canberra
Canberra, ACT10.2020
Skills
- Customer service
- Health and Safety
- Talent Development
- Fast learner
- Food experiences
- Safe Food handling
- Communication skill
Languages
Punjabi, Hindi, English
Full Professional
Timeline
Catering Assistant
Agecare
06.2023 - 01.2025
Customer Service/Cashier
Coles supermarket
08.2021 - 04.2022
Customer Service
Hungry jacks
12.2018 - 12.2019
Customer Service and Assistant Manager
Ali baba
08.2017 - 05.2023
Bachelor Of Accounting - Accounting And Finance
Crown Institute of Higher Education
Bachelor of business administration -
University of Canberra