Jasmine Kennedy
MOUNT COMPASS,SA
Summary
Dynamic and results-driven professional with extensive experience as a Sales Assistant at Platty Pie Community Bakery and a skilled Cook at Hillbillys Cafe. Excelled in relationship building and stock management, boosting sales through personalized service and efficient inventory control. Demonstrated exceptional cash handling and customer service skills, contributing to a significant increase in customer satisfaction and repeat business.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Platty Pie Community Bakery
01.2023 - 08.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
Cook
Hillbillys Cafe
02.2016 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
Sales Assistant
Country Picnic Bakery
01.2021 - 06.2022
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Managed shop opening and closing, efficiently handling end-of-day responsibilities.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Sales Assistant
Thomassons Food Store
01.2012 - 05.2016
- Managed store opening and closing procedures to maintain operational efficiency.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Increased store foot traffic with innovative window display designs.
- Managed efficient cash register operations.
Cook
Three Monkeys Fine Foods
04.2013 - 04.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
No Degree -
Christies Beach High School
Christies BeachSkills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Cash register operation
- Processing payments
- Opening and closing procedures
- Customer needs assessment
- Visual merchandising
- Returns and exchanges
- Customer service
- Reliable and responsible
- Attention to detail
- Flexible hours
- Item ticketing and pricing
Timeline
Sales Assistant
Platty Pie Community Bakery
01.2023 - 08.2024
Sales Assistant
Country Picnic Bakery
01.2021 - 06.2022
Cook
Hillbillys Cafe
02.2016 - 06.2023
Cook
Three Monkeys Fine Foods
04.2013 - 04.2016
Sales Assistant
Thomassons Food Store
01.2012 - 05.2016
No Degree -
Christies Beach High School
Similar Profiles
Celeste ShepherdCeleste Shepherd
Kitchen Supervisor/Baker at Mud Pie Vegan BakeryKitchen Supervisor/Baker at Mud Pie Vegan Bakery
Nabin PoudelNabin Poudel
Team Leader/Picker Packer at Pie face Bakery and factoryTeam Leader/Picker Packer at Pie face Bakery and factory
Justin MarchJustin March
Kitchen Manager/Front of House Team Member at Pie Junkie & BakeryKitchen Manager/Front of House Team Member at Pie Junkie & Bakery